Disappointing dinner
We went to this restaurant for a family dinner (4 people) during a 3-day vacation, attracted by the fact that it was listed as a member of the AIC circuit. Unfortunately, the experience was well below expectations.
The appetizer arrived immediately, but the gluten-free bread to accompany it was served after an hour. When asked for clarification, the answer was "be patient", because there was a table for 70 people who also arrived after us.
The waiting staff was clearly in a hurry because in addition to the large table there were just as many covers at small tables. And unfortunately, when the first courses arrived, the situation did not improve: overcooked risotto at canteen level, cutlet as hard as a sole, agnolotti with and without gluten brought by the same waiter (a very critical aspect for those with celiac disease).
From a place that presents itself as attentive to gluten-free I expected much more attention and professionalism.
I hope they can reflect on management and, above all, on how many people a restaurant can accommodate based on the available staff. Serving a few well is better than serving everyone badly.
We resolved the evening for the better by stopping in a supermarket.
I decided to write this review, something I have never done before, because I was shocked by the poverty, the malice and the arrogance of the reviews of the last few weeks on this pizzeria. I would like to point out that my family and I are long-time customers of the pizzeria which, at various times, has always satisfied us quite a bit; but you know, not all donuts come out with a hole. We were at dinner on the second or third day of the change of management and in fact there was some disservice: slightly long waiting times, ATM and satispay that did not work etc... but the new owner took action, in the only way he could, by offering a discount at the time of payment. I returned after about a week and the management had returned to normal and, having returned with my family for the third time, I must say that the pizzas have nothing to envy the previous ones, in fact, both the normal ones and the gluten-free ones seemed excellent to us. Now my question is this: people who leave such negative reviews full of arrogance, gratuitous malice, arrogance towards those who have just taken over the management of a business, what problems do they have towards their fellow men? I don't think I'm a person who always has everything going well, on the contrary, the exact opposite, but I think a minimum of tolerance would help these people live better. I still have to get something off my chest: I was very sorry to read the response of the previous owners, whom I respect, with a Pontius Pilate-like "we are no longer here". Lastly, best wishes to the new management and, if you continue like this, you will always have me, my family and not only as customers!!!
Very good pizza, even for celiacs and lactose intolerant.
The pizzas are certainly not cheap, but the products are quality.
The service is fast and friendly.
The location is quite convenient.
Friendly and attentive staff.
Gluten-free dinner!
I was finally able to eat excellent quality gluten-free dishes!
The menu offers revisited traditional dishes and more exotic dishes, all delicious.
The service was excellent, the guy who served us was very nice and very knowledgeable about celiac disease 👏🏼
ItalianPizzaOpen Late NightLunchOutdoor SeatingTake AwayVegetarian OptionsVegan OptionsKnowledgeable StaffDessertsPastaDinnerDeliveryPet FriendlyKid FriendlyRestaurant
People are saying
View more
Sara Tonelli
Very helpful and kind, excellent for those who cannot eat gluten as 99% of the menu is also offered gluten-free.
Not the usual dishes but delicious proposals prepared excellently
Spectacular
Didn’t know where to go because most places close at 2:30/3:00pm
We found this Italian restaurant and honestly it’s the highlight of the day
They can also make the pizzas gluten free
Beautiful experience.. highly recommended place for gluten-free and not only.. courteous, attentive and helpful staff.. excellent value for money.. without a doubt to try again.
I have been celiac since I was a child and for years I have frequented this restaurant with confidence, because it was one of the few to offer gluten-free options. Unfortunately, today I can no longer say the same.
It is already the second time that, after eating a pizza declared gluten free, I feel sick for hours.
I am sorry to say it, but evidently the attention to contamination is no longer what it once was. For those who are celiac, this is not a detail: it is a question of health.
I hope that the restaurant will truly guarantee the safety it promises again. For now, I do not feel like recommending it to those with special dietary needs.
Varied menu but not too much, quite populated with local delicacies.
The waiter is extremely friendly and easy-going, the real added value of the place.
We had a good time and they are extremely attentive to celiac disease, this makes it a pleasant rarity in the province.
Well done!
Menu almost completely gluten-free, varied and truly excellent choice. From appetizers to desserts, to homemade bread. A rare experience for a celiac. Excellent value for money and no extra charge for gluten-free, also a rarity. Friendly and attentive staff.
Highly recommended!
Amazing gluten-free restaurant: attention to all needs (vegetarians, vegans, celiacs, etc.) with delicacy and professionalism. Excellent quality of food, from starters to desserts. Highly recommended!
The offer of different doughs gives the place a very high rating as, in addition to the classics, there is also gluten-free dough, both in pan and shovel format.
I give my choice, wholemeal focaccia with lard, a solid 10!
The base is excellent, covered with very soft lard.
I will definitely be back!
Very good pizzas with many vegan options and also gluten-free options, also two vegan desserts, one of which is also gluten-free, very friendly staff and impeccable service
Going to Past a Porter is like going home. Many selections of traditional Italian pastas and condiments. Also suitable for many intolerances and diets: if you have celiac, vegan and lactose intolerant friends, it will be the place that makes everyone happy! The staff is always very welcoming and smiling :)
We chose this pizzeria on the advice of friends with dietary needs and we had a great time.
FOOD: the pizza was a hybrid between Neapolitan (puffy crust) and crunchy, salty dough. The proposals on the menu were limited but particular. We took a simple but very good farinata, a Geoffrey with meatballs in sauce (very tasty) and one which was the pizza of the month with potatoes, smoked provola and porchetta (even more memorable).
SERVICE: the owner, or rather the one who served us, was very nice, the only flaw was the 40 minute wait with the place half empty (it was a Wednesday evening).
ENVIRONMENT: the place was under renovation, so I cannot judge the room in which we ate because it would not reflect normality. It was perhaps a little cold.
BATHROOM: needs a little more attention.
NB: the one who took the gluten-free dough was very impressed by its goodness.
Very nice atmosphere!! Delicious food and portions of the right size. Excellent for those who are celiac. Kind and helpful the guys of the service just a little slow, but I am used to eating very fast so I always find they go slowly everywhere.
Absolutely recommended!!
Really excellent potatoes and good attention to gluten-free. Too bad about the waiting time and the really basic service. Price in line with the proposal
A neat, fresh and cute place. They also have a gluten-free menu, but in the first course section there is only one type; well, they could also offer stuffed pasta to fully enjoy all the goodness of the region. For the rest, I liked everything!
We went to dinner at this restaurant on the suggestion of a friend, I must say it was a real surprise, being gluten intolerant I was already ready to eat the classic things that you are absolutely sure you are not in and instead I discovered from a very kind, super helpful and prepared waitress that the restaurant is certified gluten free and offers fresh pasta, bread, breadsticks, desserts all gluten free and all very good, (those who eat gluten free know what I mean). We ate very well and without any consequences, traditional dishes presented in a very pleasant way (the eye also wants its part) the grand finale was the zabaglione made on the spot a spectacle, good value for money, we will certainly be back.
Very good food. They also make gluten free pizza and are very careful. The service is a little slow and confusing, especially when there are a lot of people.
Nice place
Last night I went to eat pizza with friends, having intolerance problems I took the gluten-free pizza (advised when booking) and I was pleasantly surprised.
Definitely coming back.
Well done
Well-kept place with excellent service ...
I found myself very very well on the cuisine and gluten-free pizza where they offer various choices ...
For the price I find it appropriate for the quality of the products served in my opinion excellent ...
I highly recommend it
Wide selection, even for celiacs. Excellent gluten-free mixed fried fish.
Very kind and attentive to the needs of customers.
The owner rushed to our table to apologize for the delay in bringing out one of the dishes.
The gluten-free base of the pizzas is not a banal chalky disk, but a balanced compound that does not make you miss the traditional dough based on wheat flour.
For those without intolerances, different doughs are available, each more intriguing than the other.
Another reason to return.
I have eaten at this place several times, the service and quality of the food have always been high quality, we will continue to frequent and recommend it 👍🏻.
The gluten-free option is also excellent, which is not a given.
Piazza Vittorio Emanuele III, 21, 28822 Cannobio VB, Italy
Accommodating Gluten-Free
PizzaDinnerItalianKid FriendlyOpen Late NightLunchOutdoor SeatingTake AwayVegetarian OptionsVegan OptionsBeerDessertsPastaBreakfastCafeDeliveryPet FriendlyBarRestaurant
People are saying
View more
lgnm
Right on the lake, you'll find a wonderful, cozy atmosphere. The food is exceptionally good. They offer gluten-free pizza and pasta. The servers are very friendly, relaxed, and communicative! A very pleasant atmosphere with excellent food!
We stopped at the restaurant for dinner because it offers gluten free options in the menu. We had a very nice experience, the quality and price of the food is excellent and the owners were very friendly and welcoming. Highly recommended!
We were at Easter, what can I say, everything was excellent, plentiful, very attentive even for those like me who have celiac disease. The wines were also very good.
PizzaDinnerItalianOpen Late NightLunchTake AwayVegetarian OptionsVegan OptionsDessertsPastaDeliveryPet FriendlyOutdoor SeatingKid FriendlyRestaurant
People are saying
View more
Luca Aliberti
We had lunch on Sunday while visiting the farmhouse
AIC certificates
Ordered a GLUTEN-free pizza and fish first and second course
All very good, reasonably priced
If we return to the farmhouse we know where to eat
A place that lends itself very well, both for a pizza for lunch and for a more refined dinner, a family lunch, a business lunch or with friends. The staff were friendly and pleasant without being excessive. Very good food and notable options for celiacs 😍. Price in line with the offer. Well done! Advise!!
We ate at this restaurant for the first time on New Year's Eve, 4 adults and two children. The owner was immediately very kind and helpful. Really very good food, we needed gluten-free and lactose-free dishes, excellent, comparable to dishes with gluten. We will definitely be back. Super recommended
I have celiac disease and I tried this restaurant because it was recommended to me and the waiters were immediately very attentive to my dietary needs and I had a very good time
Very good gluten-free first courses, highly recommended paccheri with Trapani-style pesto.
My best meal in Italy so far - local, authentic and absolutely delicious. I’m also gluten free and there were so many options. Thank you for a great experience. Definitely would recommend. MOLTO BENE!
Excellent location and cuisine, I tried the entrecote on stone, excellent quality meat, they have many varieties of gluten-free desserts, which I really appreciated.
The staff were fantastic, helpful and kind.
Very good Italian restaurant with specialised food from Puglia and Piemonte. They have a lot of glutenfree options for lunch and dinner. The staff is very friendly and helpful and they speak really good English. I definitely recommend this restaurant if you want to eat different dishes instead of pizza, which they don't.