Kay R

Google review

My coworker wanted to try take out from here and they have a limited GF menu: GF bread for burgers/sandwiches. Please note the fries are NOT celiac safe, so I got a side salad. Also sauces are limited as some contain beer. The staff was extremely knowledgeable about gluten, and my food was phenomenal! 🍔

Collin Phillips

Google review

Well, we've been dying to get food from here for a long time. It's kind of a local legend. Unfortunately, someone ordered gluten free/vegan pasta for a baby shower, and they forgot to make it gluten free. When friend called to address it, they basically refused to own they made the mistake. In fact, tried to blame it on Noro virus, apparently. Now I have a pregnant wife who had to deal with the chills, desire to vomit, and stomach cramps that come from her eating gluten. Thankfully I'm less worse off, but that's no solace considering the situation. The receipt itself flat out says 'Vegan', but does NOT say 'gluten free'. Person on the phone with friend who ordered this food claimed that usually it SHOULD say 'gluten free' as well, but "maybe catering does it differently". So, sad story I fear: Pastabilities messed up, we're sick from it, and they have more interest in pretending it wasn't a mistake and not addressing it further. We have the receipt still, in case anyone has doubts. In fact, I'mma just attach it to this review for further proof. Oh, and to deter the Noro virus claim here... symptoms of Noro usually last 1-3 days. Our symptoms lasted around 4 hours, before we finally uh... Purged, our systems, shall we say? Unfortunately, we couldn't figure out what caused it last night. So we ate more today, before realizing what the receipt said, and now we're right smack dab in the middle of bloating, wanting to vomit, all over again. Le sigh. But at least now, we know: we ate gluten. Response to Owner: We had a third person from our baby shower report feeling ill after eating the pasta, the only thing they had that night. : / I'll reach out, but considering your stance so far I doubt we will be coming to any beneficial conclusion here.

Matt Griffiths

Google review

Everything is great about this place except 1 thing.. they don't have a seperate fryer to prevent gluten contamination on fries. I chose this restaurant because my son is celiac and Kitty Hoynes was best GF restaurant in Syracuse.. please just get a small fryer for GF fries to go with those delicious burgers. Please.

Sophia

Google review

Amazing food and service our server Quentin was super kind and helpful. Super glad they have plenty gluten free options!!

Elizabeth Sciore-Jones

Google review

Food was fresh and clean. The avocado smash toast was really good and they don’t skimp on ingredients, you can get Gluten-Free bread, and add a freshly poached egg. It’s nice there is an gf friendly omnivorous healthy option in town . This is a sweet place youthful vibe, but clean. Walk-up counter ordering and pick up. Gf bread could have been more toasted ( that’s the gf secret) otherwise it tastes kinda ehh.