Kelly Kirk

Google review

Burgerville is a half star above fast food. The indoor atmosphere is dated and typical, hard, uncomfortable fast food plastics. The food is sourced regionally as much as possible. That said, the texture and quality of thier burger meat took a noticable dip for most of the last fifteen years. More recently, they have been working to bring standards back up in food quality. Prices have increased markedly...as they have everywhere. That said, I and my spouse had the #6 burger, to go, with Carlton farms meat patty and melty white cheddar...all with the option of a Franz gluten free bun. I am celiac, so that is what we ordered. I remember the fresh, cheesy, salty, perfect fat ratio burger mouthfee of old drive-ins when I was younger. The #6, with the Franz gluten free bun, was that fond memory revisited. Our two quarter pounders and two regular fries came to about thirty...but four of that was the gluten free bun I am so thankful I have the option of. I do wish they offered GF onion rings or kept sweet potato fries on the menu year round. Thier basic fries are ok...just need to be left in the oil another thirty seconds, I think. The burgerville spread is heavy on the mustardy, vinegar notes. I mix some avacado mayo and bbq sauce with it and it's much improved for tater dipping. For the quality, the knowledge I am supporting local ranchers and local farmers and the experience of employees who have never made me sick, Burgerville is the only burger stop for me in Clark County. I hope the Carlton farms patty is permenant. It's well worth paying a few notes more.

Sally B

Google review

The manager was very rude and unwilling to take into consideration gluten allergy. Did not change gloves and set pizza on top of table that had gluten products after explicitly asking not to due to celiacs. Do not come here if you have gluten allergy.

Kelly Richards

Google review

I used to love these burgers. I was recently diagnosed Celiac and it was so great to be able to actually eat somewhere because they are sure to make precoutions to keep me safe. As it it, the burgers are super expensive, but then adding a GF bun, it's an extra $2. Well, I was there last week and my burger was great. Today I ordered, drove home 3 minutes away like I usually do and not only was my burger cold by the time I got home but my $11 burger patty was SMALLER than my kids burgers!!!! It was 2.5 inches across. Like teeeeny. I ate it in 3 bites. I went back. Stood in front of about 5 employees and nobody asked if I needed help, they were just taking. Finally someone acknowledged me and I asked to speak with a manager. He didn't say if he was the manager or not and he wasn't very friendly either. He informed me that they are now making the pattys 1/4 lb and that's just how it is now, he did ask if I wanted them to re make it, but I didn't want spit in my food so I left and ate my ice cold $11 burger with not even melted cheese. I'm very disappointed. The price should go down if they are giving you smaller portions. Or at least inform people of the change. My 6 year olds burger was bigger than mine.... that's just pathetic.

James L

Google review

Always great. Maybe so good that the wait can be a bit longer than others. Gluten-free friendly is HUGE.

Christine Johnston

Google review

I had a halibut lettuce wrap yesterday for supper and it was delicious I could have had the gluten-free bun but I didn't want the extra calories. You're tartar sauce has a nice amount of dill pickle in it. I was disappointed in the pride dill pickle maybe it's just because the tartar sauce was so good.