Nikki Flinn

Google review

John Paul was an amazing server that went above and beyond to make our experience fun and memorable. He is a kind human who made us feel special and this really meant a great deal because my friends and I met for my birthday. We love the location and the food, but seriously Twigs is lucky to have John Paul on their staff. Thank you! I also appreciate that they have a vegan and a gluten free menu upon request.

Edie Hanson

Google review

DO NOT ORDER THEIR GLUTEN FREE BUNS OR THE STEAK BOWL!!!!!!! This is the third time I've ordered a chicken sandwich in a gluten free bun. I ordered it online and left my house immediately. I live around the corner. For the third time the bun has disintegrated. The while sandwich just collapses in my hands. If i am paying $19 for a sandwich ($2 extra for gluten free bun + $17 sandwich), I want to eat it like a sandwich. It is the most frustrating thing. Three times is too much. Also, the portions have gotten smaller, way smaller. My husband always gets the streak bowl. This time his portion was ridiculously small. It was half the normal amount but yet charged the full $24. In 2022 the food, the quality, and portions were amazing. In 2025 not anymore. Prices are way too high for their gas station quality food. Another thing, again portions. The portion of the side of fruit for a kids meal was a joke. I thought my kid already ate some, but nope. 1/4 of the tiny small cup was filled with fruit. DO better. Or lower your prices to truly reflect your small portions.

Kelly Kirk

Google review

Burgerville is a half star above fast food. The indoor atmosphere is dated and typical, hard, uncomfortable fast food plastics. The food is sourced regionally as much as possible. That said, the texture and quality of thier burger meat took a noticable dip for most of the last fifteen years. More recently, they have been working to bring standards back up in food quality. Prices have increased markedly...as they have everywhere. That said, I and my spouse had the #6 burger, to go, with Carlton farms meat patty and melty white cheddar...all with the option of a Franz gluten free bun. I am celiac, so that is what we ordered. I remember the fresh, cheesy, salty, perfect fat ratio burger mouthfee of old drive-ins when I was younger. The #6, with the Franz gluten free bun, was that fond memory revisited. Our two quarter pounders and two regular fries came to about thirty...but four of that was the gluten free bun I am so thankful I have the option of. I do wish they offered GF onion rings or kept sweet potato fries on the menu year round. Thier basic fries are ok...just need to be left in the oil another thirty seconds, I think. The burgerville spread is heavy on the mustardy, vinegar notes. I mix some avacado mayo and bbq sauce with it and it's much improved for tater dipping. For the quality, the knowledge I am supporting local ranchers and local farmers and the experience of employees who have never made me sick, Burgerville is the only burger stop for me in Clark County. I hope the Carlton farms patty is permenant. It's well worth paying a few notes more.

April

Google review

I ordered with GrubHub. The food was really good. I guess they were out of gluten-free buns, because they just used lettuce instead. I asked GrubHub to refund me the extra fee I paid for the gluten-free bun, and they refunded my whole order.

Kelly Richards

Google review

I used to love these burgers. I was recently diagnosed Celiac and it was so great to be able to actually eat somewhere because they are sure to make precoutions to keep me safe. As it it, the burgers are super expensive, but then adding a GF bun, it's an extra $2. Well, I was there last week and my burger was great. Today I ordered, drove home 3 minutes away like I usually do and not only was my burger cold by the time I got home but my $11 burger patty was SMALLER than my kids burgers!!!! It was 2.5 inches across. Like teeeeny. I ate it in 3 bites. I went back. Stood in front of about 5 employees and nobody asked if I needed help, they were just taking. Finally someone acknowledged me and I asked to speak with a manager. He didn't say if he was the manager or not and he wasn't very friendly either. He informed me that they are now making the pattys 1/4 lb and that's just how it is now, he did ask if I wanted them to re make it, but I didn't want spit in my food so I left and ate my ice cold $11 burger with not even melted cheese. I'm very disappointed. The price should go down if they are giving you smaller portions. Or at least inform people of the change. My 6 year olds burger was bigger than mine.... that's just pathetic.