Was a bit chilly. Good night out with family. Food was good and reasonably priced. Gluten Free options not indicated on paper menu at the table, only via viewing the on-line menu so had to reference that via phone. Shouldn’t have to pay extra for Gluten Free items.
Very average food at very high prices. Caesar salad advertised as having ‘honey charred chicken’ had smoked processed chicken. $30 for a bowl of cos lettuce a couple of bits of bacon, one anchovy and no egg is not ok. Turns out the online menu was different to the paper one, so paying via QR code is a lucky dip. Couscous salad is listed as gluten free, which could be dangerous if you aren’t switched on. Clearly they rely on foot traffic and beach patrons. Management seemed very non plussed by the issues and offered no compensation or apology other than ‘thanks for telling us’.
I took a chance on this place because reviews weren’t promising, but all 9 of my family loved the food and service. Menu has extensive gluten free options where taste and texture were similar to gluten food! Very surprised and happy with this restaurant. Thanks guys!
Really yummy restaurant and I love the falafels!!! They were gluten free too! The espresso Martini was not good though. Don’t order that. The portions are also very small. But cute and vibey ambiance to the restaurant!!
This was such a lovely restaurant to go to for dinner! Not only was the restaurant extremely welcoming, they had great music and a beautiful and fun belly dancer!! Natalie served me at the restaurant and was exceptionally accommodating to my dietary needs. She made it a mission to deliver incredible service throughout the entirety of dinner, and to be attentive, caring, and kind. She was so careful to point out which dishes were available for me to eat with my Gluten and Dairy intolerances, and even gave me first picks off of the plate of fish to prevent cross contamination as it was a shared dish amongst the tables. That small detail made an impactful and big difference, as it showed she cared and understood how careful you have to be when it comes to anyone’s intolerances and allergies! She was so lovely and it was such a fun and welcoming atmosphere!!!! Thank you!!!!
Absolutely terrible experience here and I left injured!!! Waited ages to be not even be served, then people came in after us and were served before us! Terrible ice cream display! 1/3 of the flavours had no signs so we couldn't even tell what they were and the rest were pushed forward in such a way that they couldn't even be read! There were only 2 scoups between all the flavours and every flavour was cross contaminated with others. So if you're after a gluten free variety, you'll have no luck unless you're willing to risk being poisoned. There was also ice cream dropped all around on the dividers between the flavours which looked messy and unsightly. Needless to say we left without ordering. Don't go here unless you are ok with poor food hygiene. I also need to add that I had a massive fall on the entry rug when exiting as the mat had been placed over a presumably mopped floor trapping the moisture before it dried, creating a slippery trip hazard which unfortunately I was the victim of after placing one foot on the corner of the rug! The fall was bad enough that I went into shock! I now have an injured back, hip and shoulder. Clearly customer safety and food presentation is of no priority here! I later found out when I went back to report my injury, that you need to order ice cream at the cash register, not at the ice cream display like every other ice creamery in existence, so stupid, as you have to walk back to the ice cream display to point at what you'd want as the flavour names aren't displayed, then have to go back to the register to pay! The staff saw us waiting to be served, but didn't even direct us to where we needed to order, just left us there waiting! Avoid this place!!!
EDIT: email sent as suggested by response. Was contacted by store manager who forwarded my concerns to Churros HR. 2 months on, many emails to them from me and the store owner and I still have had NO contact from Churros Head office or HR department! Just appalling!!!
It’s not advertised on their website, but if you can’t eat gluten, you can call ahead and order a gluten free crunchy chicken sushi roll! They also have a really yummy gf teriyaki sauce. Super accommodating - thank you!
Celiac friendly
