Julie A Gau

Google review

Great gluten-free food! And with the server like Judy Pepper… You can’t go wrong! The best experience!! Her smiling face and award-winning attitude brings us back again and again! If you’re going… Ask for Judy❣️

Sarah Kelsey

Google review

Don’t go here if you have any serious food allergies. I explained my anaphylactic wheat & shellfish allergy to the waitress. Ordered a burger without a bun. My burger came out with a bun on it. She assured me it’s ok because it’s gluten free. When in fact there is a possibility it is not since I don’t know the ingredient list. Hence why I ordered it without a bun. The food runner assured me it was okay he would make it right. They took my plate to the back only to just simply remove the bun and bring it back to me. I’m sure you can guess crumbs still remained on the burger. Yes, indeed they did. This place doesn’t take your allergy seriously or understand the importance of a guest feeling confident enough they’re being listened to. How do I know then what even happened in the kitchen if I’m treated that way in person? Will never eat at one of these restaurants again.

Emily Logan

Google review

Lots of gluten free options!

Mariesa Baker

Google review

Great food, for celiacs! They have a house made GF bread.

k

Google review

I’ve been a loyal customer of Sofrito because their food is undeniably excellent, and they offer great gluten-free options—a rarity that I appreciate. However, my recent experiences with their service and attention to detail have been increasingly disappointing, to the point where I can no longer support this establishment. Over the course of my last three orders, there have been consistent issues. On one occasion, the chimichurri was so excessively salty that it was completely inedible. On another order, I received salad but no salad dressing; most recently, my order didn’t include a salad at all. These might seem like small issues independently, but together, they point to a pattern of carelessness that’s hard to overlook, especially considering the cost of dining here. My dish alone was over $36—at that price point, I expect the details to matter. What’s even more frustrating is how poorly the management handled these issues. When I called after the chimichurri incident, I spoke to a manager who dismissed my concerns and did nothing to resolve the problem. More recently, when I called about the missing salad, they informed me that they had just started omitting salads—something a customer shouldn’t have to find out after the fact. To make matters worse, when I called again to address these repeated problems, the manager offered only a 20% credit, claiming that they couldn’t do more because they “didn’t have the item in front of them.” This response came across as dismissive and gave the impression that the manager either didn’t believe me or didn’t care to make things right. Had we been dining in the restaurant, these issues could have been corrected immediately. But as takeout customers, we’ve been left feeling disregarded and undervalued. It’s incredibly disappointing to see such a great restaurant fail so miserably at customer service and consistency. While we gave them multiple opportunities to address our concerns, nothing was adequately resolved. Unfortunately, this will be the last time we dine at Sofrito. Excellent food can only make up for so much when the service falls so short.