Haley Corey

Google review

FOOD ALLERGIES BEWARE!!! COULD LEAVE RESTAURANT IN AMBULANCE!!! Came to this restaurant for the past Labor Day weekend (2024) and my sister has a gluten allergy and specifically close this restaurant for the “gluten sensitive options” she had the Pad Thai (asked server Karen if this was gluten free and she said yes) and the moment we walked out of the restaurant she said she couldn’t breathe and didn’t think what she ate was gluten free! Stopped an employee outside of the restaurant and asked for emergency services to be called. Universal’s medical team rushed over and took her to their first aid area where within minutes had to administer an EPIPEN (she had NEVER used one before) even before an ambulance got there! The manager that was on shift came over and asked if she had eaten anything else before we had lunch that could have given her a reaction! No sir it literally happened within minutes of leaving/eating! She was rushed to the hospital for observation because she had never used an EpiPen before. We left the restaurant at 2:30pm she was in an ambulance by 2:40pm and the rest of my family was out of the park by 3:00pm waiting to hear if she would be ok! Restaurant said they followed proper protocol! My sister now has to carry an EpiPen for the rest of her life. Do not eat here if you have a food allergy they do not take allergies seriously they can be life or death! All our food was cold waited almost an 1 hr and 1/2 for our food and the server Karen served my brother (19) and alcoholic raspberry lemonade just named raspberry lemonade on the menu and didn’t even ask for ID and when we told her she said “oh you look like you’re 27”. To say our experience at this restaurant was a nightmare is an understatement.

Mariesa Baker

Google review

Great food, for celiacs! They have a house made GF bread.

Lauren

Google review

Mikayla was a great server so patient with our food allergies and celiacs. Chef came out and talked to us about our options. Food came out pretty quick. Wish I had this place closer to home the rolls were delish!

Bill Cole

Google review

Steak Fajita was Gluten free as promised. Food was great. Service was great. Recommend reservations.

Jordan Boughner

Google review

I went to place my order and informed the cashier that someone in my party had a gluten allergy. she responded “oh god” as she rolled her eyes and walked off. i heard so many amazing things about the willingness to accomodate for allergies at universal studios, but i can tell you we experienced the exact opposite. we were treated as a burden and felt very disrespected. the service was slow (im assuming because of understaffing) but it took me 40 minutes to get my food, at which point they hadnt even let us get our drinks. i would not recommend at all.