John McCarley
Since the 2015, Mylo's is my go-to "office" whenever I'm in Little Rock and it was one of the highlights of my trip. The welcoming staff, great coffee, a fast and *reliable* internet connection, and, most-importantly for me - as a gluten intolerant person - the mochi donuts.
Now, fast forward to 2021, 2022, 2023 and Mylo's under Muggs ownership. I regularly visit Mylo's while I'm in town, yearning for a mochi donuts but most importantly a fast, stable, and reliable internet connection to do basic work. And sadly, I'm forced to leave within minutes every time. Before, where I could easy eat two, maybe even a 3rd mochi donuts, now I struggle to finish half of one due to being overly saturated with richness (oil, butter, grease). Not to mention, in my personal preference, the quality of the coffee is subpar to Mylo's OG house-roasted beans.
However, it is the unreliable, snail-paced internet speed that makes me pack up and leave. This remains consistent if there are 4 people on laptops or 15. My bandwidth demands are low-to-average. I cannot load a Google Document to write or edit.
Lastly, and this is something I've noticed at each Muggs location, the staff constancy seems overwhelm, disorganized and sometimes just bothered simple asks, like today, a knife to spread cream cheese on my bagel.
I disclaim my review with: I tried Muggs coffee a few times before its take over of Mylo's and left underwhelmed each time. I loath the major mainstream national coffee chain with a passion and go out of my way to support local businesses, but am left with no choice during my visits to Little Rock.
100% Dedicated Gluten-Free
