My favorite burger in town so far! The bun held up for a long time because they toasted it. The fries are delicious too and I love their lavender honey milkshakes. They were very careful with me being gluten free and my food was labeled and on a different tray than the rest of the food from my group. They really seem to care and I’ve gone there about 6 times and have never gotten sick! Also they sell local artwork and as an artist I really appreciate that.
Wow! We went for dinner tonight. It was horrible. We should have known when there was nobody at the host stand when we walked in. They weren't busy at all. The host sat us down In a half booth half table when we asked for a booth. He said most of the restaurant was closed. Then came the waiter, Kevin. We go here often and we ordered right away. He brought our drinks. I ordered just gluten free fries as they have a dedicated fryer. My fries came out ice cold.. we sent them back, they came out cold again. Finally after everyone else had their food mine came out hot. But like maybe 10 fries. We asked for more fries and the waiter clearly annoyed ,didn't refill our water but did the table next to ours. Finally we just payed and we're leaving when he came back and said it was going to be at least another 8-10 min. Which i heard him say nevermind to the kitchen. They didn't start them at all the 10 min we waited already. We will not be returning! Terrible all the way around except the one server which i didn't get his name but he brought our food out. He was pleasant , friendly, apologetic and genuine.
216 N College Ave #110, Fort Collins, CO 80524, USA
Gluten-free options
AmericanDinnerOpen Late NightLunchOutdoor SeatingBread ItemsBurgersCiderDessertsBreakfastBrunchDeliveryTake AwayKid FriendlyRestaurant
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Chelsey Linclau Watts
They have a great selection of GF options. I always get the garlic mashed potatoes because the fryer is not dedicated gluten free. Their smoked wings are delicious!! We get their smoked salmon dip, spinach artichoke dip. I also love their burgers.
Good food and great service. There are many many burger options on the make your own to please every taste, even vegetarian and gluten free. And the service was great!
We usually love BJ’s for their food, service and gluten free options for my wife who has a gluten allergy, this visit was a exception, however, service was slow, it took forever for our food to come out, my wife’s meal came out and luckily we questioned the bun on her sandwich as it was ordered gluten free and was supposed to be gluten free and it was not, if my wife would have eaten it she would have been sick for the night, by the time her food finally was redone and brought to the table I was done with my meal, we never saw a manager anytime during the entire visit, they usually do a very good job but this experience was very disappointing
After posting this I was contacted by someone from the corporate office that was very apologetic and concerned about what we experienced. He wanted all of the details of the visit and assured us he would follow up on this situation. Since this was isolated and they showed concern we will be visiting again as we have always loved it there prior to this visit.
Update, after posting the review and talking to the director of operations I am totally satisfied with their concern and assurance of follow up on this situation, like I said this was a isolated experience here and will definitely return, I was reassuring to see their concern and follow up
I would have gave 5 star, but a couple things bothered me. I have celiac disease, so gluten is a no-no for me. I was meeting 5 friends at 6 pm the other night, and I make it a point to ALWAYS check the online menu ahead, to see if there is anything for me gluten free. The menu stated the steaks were GF, one chicken dish, and a few appetizers. Our group talked about ordering some burgers, but there was no mention of GF burger buns on the online menu. So, I tried to call, but they don't man their phones there. I then sent an email about my concerns, and did not hear back before my 6 pm reservation. I always have to decide ahead, whether to eat at home, and meet up with friends on a full stomach, or eat at a restaurant knowing ahead that they have a GF meal that I would order. When I arrived at the place, I was told that they have GF burger buns available, so I was able to enjoy a delicious Colorado burger. It is very annoying to me, and us folks with celiac when restaurants do not have accurate online menus. We really depend on them, as we are trying to make decisions on whether or not we can eat at restaurants. It would be very helpful if you would state that you have GF buns available for your burgers. Thank you.