New owner (Raj) has really outdone himself! The new layout is beautiful—a fun, fresh vibe for sure! Food is still delicious, lots of variety (the gluten free fish n chips are AMAZING!), and the staff are very friendly. Will come back for sure!
I’ve never had a complaint about this place. Well, maybe that it’s not closer to my house 😂
Such good food, friendly service and some tasty gluten free options too!
To prefix, I want to say that the staff at The Burnt Tongue have ALWAYS been great to deal with and accommodating.
However, if you are a vegan, dairy free or have any dietary restrictions: AVOID THIS RESTAURANT 🚫
Their system for indicating vegan items is inherently busted. Items are marked with a “VVC” which translates to being vegan and celiac friendly on their little ordering guide.
With that said, they have a little asterisk (*) that says to check about daily specials on a dish.. or something along those lines. The signage is confusing as the asterisk doesn’t say “may change what dietary restrictions are accommodated by this dish.”
In my scenario, I ordered a soup marked as “VVC”… but there was cheese in the toppings. Whoever thought that putting dairy in a dish SPECIFICALLY NOTED as being vegan shouldn’t be allowed to add items to the menu.
Again, the staff were fantastic at getting me a refund and courteous when on the phone.
This doesn’t excuse the fact that The Burnt Tongue is negligently and FALSELY advertising dishes as being vegan/dairy free when they are, in fact, not. I should not have to ask if a vegan option is actually vegan.. this is dangerous to people who have severe food allergies and grossly incompetent.
I will not be returning until they can make the appropriate changes to the listing process for their menu items. I and advising friends and family to go elsewhere until that change is made, too.
8 of us went for a work gathering and I can't even begin to caution against here enough!
From being sat at the incorrect table and moved, to tables thag wobble and having to finally swap thw table ourselves (after mentioning this to our server)
To only.part.of our ppl getting a drink and others flagging one down, apparently the breaded cauliflower os now needed broccoli without even so much as a heads up.
Orders were screwy. Salads with wrong dressing x2, I'm gluten free and ordered no bun but.got.the bun and when this was pointed out I got.a dry overcooked -borderline burnt burger without and condiments.
Another of us ordered a salad.with grilled chicken only to be asked a whole.later again what protein she wanted.
We were asked 2 mins after getting our apps how we were doing but not again.
The restaurant was awful, service & food.
As we.are management from a local store celebrating this was very disappointing.
We try and support local businesses but we definitely will not be back.
787 Paramount Dr, Stoney Creek, ON L8J 0B4, Canada
Accommodating Gluten-Free
DinnerOpen Late NightLunchBread ItemsBurgersDessertsPastaSandwichesBreakfastBrunchDeliveryTake AwayKid FriendlyRestaurantItalianPet Friendly
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Li p
The service was ok, server looked like she wasn't very happy, forced smile..
Let's talk about the food, my child's grill cheese was burnt, had to send it back, but got a replacement but that was even worse, not very happy my child was looking at us while we were eating,
Chicken porteblo mushroom, the chicken was so dry and crusty, hardly any gravy sauce..
The steak was ok, but no steak knife instead I used the regular knife..
I had a gluten allergy, I had the chicken med with chickpea again the chicken was burnt on the other side and I guess the cook tried to hide it...
Very disappointed with the service, food, and no smiles...
Will not return..
I wanted to ask for a refund..
Accommodating Gluten-Free
