We booked this location for a large group. They were able to accommodate our request for a specific seating time. The table and seating area were comfortable and the noise level was reasonable. We had two servers assigned for 14 people. They were very busy so service was somewhat uneven. We were very happy with the selection of food from meat to vegetarian to gluten-free and vegan options. Unfortunately, some of the food delivered to our table was lukewarm because they left it under the heaters too long. I don’t fault the kitchen. I believe the service staff were very busy. They forgot our meals until we asked for the status of our entrees.
Overall, a great place to meet with a large group.
But be prepared for some service gaps on a busy night. The table next to us with six people had the manager and a server doting on them all night, even though our table spent more money!!
Always our go-to restaurant in KW for bringing friends/family visiting the area. Consistent, well-priced, and something on the menu for everyone. Also very gluten friendly with a large plant-based menu as well.
Amazing food and wonderful staff. Their gluten free crepe was big, and the best I have had in a very long time. The staff was friendly and our server Hannah was amazing, getting our food to us so we could all eat together even though some of our items were delayed. It was busy there, and thus load due to many conversations. So if you are looking for a quiet place for breakfast/brunch look at how busy it is first.
Favourite cafe in the region. Always lots of seating, amazing sandwiches, SOOOO many gluten-free options. The baking is so good. My go-to spot for a coffee date.
OUR DRINKS AND FISH N CHIPS WERE DELICIOUS! BOTH THE GLUTEN-FREE & STANDARD PORTIONS WERE HUGE!!
We ordered our drinks just before 5 and were thrilled to be extended the Happy Hour discount from the bar! THE STAFF WERE DELIGHTFUL, EFFICIENT AND MADE OUR EXPERIENCE LOVELY.
We waited a little long to be noticed and seated when the place was quiet inside. Actually had to step in to get someone's attention. High top table chairs are near impossible to pull yourself into the table with and our table was so wobbly we had to ask for it to be adjusted. Having to leave the restaurant to get to the bathroom to wash your hands etc before/during your dining experience is a little frustrating and odd to return back to your seat through the entrance past folks waiting to be seated.
We love the food at this place! The best Gluten-free and vegan food I’ve ever had! Great service and management, and they are very well informed of the menu and different allergies. Have eaten here multiple times and always come back to try something new. 😋 make sure to try their power smoothies as well.
Good breakfast. I always get the gluten friendly pancakes, and they sit well ( celiac ). I would strongly recommend joining the waitlist before going. It's a great option !
We went on market day, Thursday. I had the Caesar salad with chicken, mom had one of the specials on gluten free bread, sister had the southern chicken sandwich, and nephew had the kids chicken tenders. The Caesar salad was good, with a more vinaigrette type dressing than creamy. My mom's sandwich was tiny, likely because the gluten free bread was about half the size of a normal piece of bread. The southern chicken sandwich was good but nothing special, and the fries were nice and crispy. The kids chicken tenders were homemade, delicious, and a large portion. It was very busy, which we expected for 12:30 on market day, so we can understand the 10+ minute wait for drinks. Food came out fairly quickly despite how busy it was, probably 25 minutes. The waters came in tiny, kid-sized cups. I can only imagine how frustrating it is for servers to have to frequently refill these waters on busy days. The service was acceptable, and checked all of the boxes for things that needed to be done like drink refills and quality checks, but our server was not outgoing and friendly by any means. I would probably come back, but maybe not on a busy market day.
We had a great time at Sunset Grill, outstanding service and the food was very good. This time we ordered a gluten free version of the avocado toast... delicious! I ate my regular 3 eggs overmedium with home fries and whole wheat toasts, no butter! Coffee was great!
This cafe is amazing!! Great place to work or just sit and have a coffee. The food is incredible and almost everything on their menu can be made gluten free. The gluten free products taste great and are good quality. The staff there are also very nice and friendly. Highly recommend!!
This little cafe is a hidden gem. The staff is friendly and helpful, the atmosphere is relaxed and quiet, and the food is comforting and tasty. They have many vegan and gluten-free options and everything is delicious. Their gluten-free muffins are incredible. Prices are reasonable. I highly recommend The Healthy Owl.
We have eaten here a few times, nice little place in downtown Waterloo. The cafe is connected to a small independent theatre. Coffee and lattes are excellent. Tried most of the sandwiches, all are very good. The Godfather is my favourite. Delicious gluten free options are available. There is a huge selection of locally sourced beers, perfect with a sandwich. Convenient place to have a quick dinner before a movie.
Great for Celiacs!
I used to go to Mel's all the time as a student. Then I stopped when I was diagnosed with Celiac and I then had a very bad episode. This was years ago, long before COVID.
NOW, they have completely redeemed themselves and then some! They have a great GF menu and try very hard to ensure safety. I felt great after eating and the burgers are just as I remember.
Pretty sure the GF bun was from O'Doughs, so it could be better (especially with all the great GF bakeries around). But they clearly toasted it on the grill so it was really good.
Glad to be able to come back to this old haunt again.
❤️ Whomever updated their gluten free training, menu, and setup, I thank you. ❤️
Ordered “gluten Free” meal for Celiac. They state they can accommodate this dietary need but my meal arrived with a piece of pita in it. I called and they did nothing to rectify the mistake. Said they would email me a voucher for a free meal. Head office emailed me but is now ghosting me. Clearly not safe for people requiring a gluten free diet. People with Celiac disease should definitely avoid.
I get that mistakes can happen but not doing anything to rectify the situation is not cool.
So as you can see they posted a couple emails and ask that I contact them. So I did. They told me it was too late for a refund. I literally reached out the day of the incident and also a half dozen other times. Clearly they are not willing to resolve the mistake they made. Our family use to be regular customer but I definitely will not return.
What a great evening celebrating my birthday with friends. Our server "J" was the best and always made sure everything was on point. I had the Dragon Bowl (AWESOME). J surprised us with a special "happy birthday" gluten-free brownie with ice cream. Such a great ending to a perfect evening!!!
We enjoyed our evening at Kelsey’s. Our waiter, Tim, was very entertaining and assisted us with our food and drink selections. We ordered the Steak Fajita (big winner), a retro menu item, the Beef Tenderloin with Creamy Blue Cheese Pasta (which I requested with gluten-free pasta; it was a bit heavy on the salt, but I still enjoyed it), the Chicken Thai Curry Bowl (disappeared fast), and the Chicken Fried Chicken (the presentation was lacking on that one, but it still disappeared).
My favourite cafe in the area! I’m always impressed by their menu, especially by how many vegan, vegetarian and gluten free options they have. The atmosphere is great and service is always so friendly. Highly recommend checking it out!!
I love hanging out here! The drink was so good and the food never disappoints. Their desserts are awesome—and I really appreciate how many gluten-free options they have. The vibe inside is super cute and cozy, definitely gives aesthetic goals. Can’t wait to come back and bring my friends along!
We dined here on a Sunday night with a party of 10 and we had a very wonderful experience. The servers Heidi and Emily (I think these were their names) were lovely from the start, and were very attentive to details. We had lots of different dietary restrictions that they had no problem accommodating and even had a whole gluten free menu. Everyone was very happy with their food and the patio was very pretty and great for a warm summer night. We will definitely be back!
I had multiple miscommunications over my meal which created frustration. I ordered the seafood sirloin but without shrimp (allergy) abd mashed potatoes instead of croquettes (gluten-free). The waitress asked if I wanted more of another seafood instead of shrimp so I requested scallops.
The meal initially arrived with shrimp so it had to be taken back. When I got it replaced, there were only scallops and cold chunks of butter in the sauce. I was told the lobster wasn't served due to contamination with the shrimp, which is fine had I been told. If I knew the plate would be so limited I'd have ordered something else. And where the restaurant saved money but not serving shrimp OR lobster, I am really unimpressed with the value.
I was offered a dessert in compensation (only one gluten free option) which we took to go. I'd have preferred a discount on my meal as the issues with my dish really took away from the experience.
While the food was otherwise ok, I'm not thrilled with my expensive dining experience this evening.
The BEST meal and experience I’ve ever had. We were served by Benoit and his lovely team, who provided prompt, friendly, and informed service experience. A question we had that a staff member couldn’t answer prompted her to ask one of the chefs to come to our table.
The food was incredible, we each had the tasting menu. As someone who has 2 allergies (dairy and gluten) they did not disappoint with their accommodations. It wasn’t skimpy or lame substitutions, it was delicious.
We will 100% be coming back!
I ordered the roasted red pepper soup, which I usually love. I asked them not to put the croutons in as I am gluten-free. However, they put in the croutons.ruined the soup for me
It's so nice to find a mostly gluten free menu, and especially dosa, my favourite food ❤️ Absolutely delicious, with generous portions.
Shivani was so helpful and sweet. She even packed up some sambar to go! 5/5, we will be back!
My wife has celiac disease and the gentleman working had a thorough understanding of exactly what she could and could not eat. He changed his gloves and gave us comfort that she was in good hands. It's always nice when a fast food joint can give you peace of mind and a great lunch! I would highly recommend for everyone!
I had a terrible experience at this restaurant, and unfortunately, it's not the first time. I ordered a gluten-free pizza, but they gave me a regular pizza instead, which made me very sick. A few years ago, I had a similar experience when they gave me a regular burger bun instead of a gluten-free one. On top of that, my girlfriend's chicken buffalo wrap had a bone in it that almost broke her tooth. It's clear that the restaurant is not taking proper precautions when it comes to food safety and quality. The restaurant might have been good 30 years ago, but that's no excuse for the poor service and lack of attention to detail now. The place is run down, and it wouldn't be a surprise if they go out of business. I'm never going back, and I'm disappointed that I had to write a bad review, but it really upset me that they made me sick twice.
I wish there were more than 5 stars! I haven't been to the Pickle Barrel for a while, but over the years have visited and enjoyed meals at various locations. Last night's meal, to celebrate my daughter's birthday, was perfect. Our server, Pam, was attentive to our party of 5. Everyone had something different and I didn't hear one complaint. I enjoyed a fabulous Greek Salad, and the gluten-free chocolate cake my daughter enjoyed (and shared!) was tastier than I would have expected. Well done, Pickle Barrel. I will be back!
Had an excellent crepe here! The service was excellent and the person serving took their time to recommend the right crepes for our dietary needs (gluten free and vegan). Highly recommended!
Celiac friendly
