Donna Spicuzzi

Google review

Online promo code for 20% was not working. When I advised the general manager she said that there was nothing she could do about it. Asked if the Italian dressing was gluten free due to family members celiac’s. She said she didn’t know however, the ranch was. She told me she would include some with my order. When my husband had brought the order home there was no ranch. I called back and spoke to the GM again and informed her that there was no ranch. She said “there wasn’t?” I politely expressed my frustration of not getting the discount and not receiving the correct items. She became rude and said”I told you there was nothing I could do about the discount. I asked for her name and she would not provide it to me. I asked for corporate phone number and she inquired why. When I told her I would be contacting them she hung up on me. 2 weeks later I contacted the owner Austin H and informed him of the situation. He said that he was told that I had hung up on the GM, had called 5-6 times that day, and that he supported her not doing anything about the promo code not working. He told me he was at the restaurant while it occurred and had already spoke to the worker. But that he did not see what the concern was. It appears that the owner has set the tone for poor customer service and has trickled down to it’s management. Take your business elsewhere. The food wasn’t that great. Not good enough to be treated this way.

Flames 0470

Google review

Tiny gem, I definitely recommend trying the country griddle. And there are gluten free pancakes and toast!!

Benjamin Mackie

Google review

Best pizza around by far. Love the sauce, the crust, and the toppings. Staff is very nice, and the fire is great. They constantly have different deals, including free cinnamon bread on Mondays. They had the best gluten free pizza in the area, but they took it off the menu. Spoke with the owner, he said they intend on bringing it back, but can't yet. I check their website frequently because their pizza is great, but with a wife with a gluten allergy, I'm not gonna tease her but just ordering a pizza for me. Bring back gluten free so I can convince my wife to order from here more!

Isabella Kissick

Google review

Jersey Mikes is my sub shop of choice, normally. I have celiac and normally Jersey Mile’s is very accommodating to my allergy. I have been to multiple other Jersey Mike’s and have had a great experience. Needless to say I did not have the same experience here. I asked for a sub in a tub and notified the worker of my gluten allergy. Normally they make my sub tub in the back or on a completely clean slicer. All he did was haphazardly wipe off the slicing machine (that we just saw him slicing bread on) and the station, wiping multiple bread crumbs into the tomatoes. They did not get a clean slicer or cutting board. Making it completely inedible for me. Very disappointed as I have had great experiences at other Jersey Mikes. More allergy safety training is definitely needed here.

Karen Sands

Google review

Love this family owned restaurant. Good Gluten Free options. Everything is good.