You must place your order on the screen at the counter.
Expect a 15-minute wait for a half order of boneless chicken.
You can order ahead on their website to avoid the wait.
I have been using it now for 3 months and it saves me so much research. Reduces the need to call and double check every time.
How did I not know these places existed?! Atly's scoring is a lifesaver, now I can finally find THE spot without wasting time Googling my life away.