Only reason I am writing thus review is because I too did not receive a receipt when I asked for one. First I have to say it was a three person operation, manager and two other staff. I had to wait while the manager was having difficulty taking a drive thru order, she went to a side room where supplies are seen, comes out to the window to address that customer. The other staff member who is preparing the orders, comes over and takes my order after I waited for a few minutes and yes they were working hard on getting the food out, then the manager comes up rings me up while the worker brings my orders of two of the two piece chicken meal which comes with two sides biscuit and a drink, manager rang me up said it was $19.00 even, I asked for a receipt and she told me this register is not giving receipts and your order is $19.00 even. Aside from the chicken being good, I quickly did the math, orders are $9 and change, She could have given me a receipt from the drive thru cash register one would think if the customer asked for one. I think NYC Consumer Affairs or the better business bureau should visit this establishment. I agree with previous review who is taking pocketing the money. Last visit to this establishment.