I had a Poke Bowl at the Yours and Owls festival it was really good and me being celiac (gluten free) is was really comforting that he was aware of cross contamination and re made my order. I’ll be going again today.
I had one of the best dining experiences here!! I am a coeliac & lactose intolerant. They asked me plenty of questions regarding my coeliacs disease to make sure I was OK to have certain things. I also mentioned I was pregnant & forgot to ask to have my eggs a certain way, one of the ladies was kind enough to question it & check. I then forgot to ask for my hot chocolate to be lactose free & was fully prepared to buy another one and they were lovely enough to make me another one, no extra charge. To top it off they had some of the yummiest GF treats I've ever tasted. Staff were super friendly & very dietary restriction aware. I walked away feeling so happy & satisfied. 100% will be returning when we come back to visit. Thanks guys for everything 🙏🏻
Subi and team offer many gluten free, vegan and vegetarian options & options for all patrons. I’m coeliac so really appreciate the effort they put in! Delicious food and coffee…my regular when I’m in Wollongong!
Great customer service!
We’ve ordered take out several times from here and always been pleased. Lots of gluten free options. Most impressively tonight, after making a mistake on our pick up order, they remade my dish & drove it out to my home in Balgownie within 25 minutes with apologies and a big smile.
This is how customer service should be.
Thanks so much guys! I will continue Coming here very happily!!