We went there on 30th June to have breakfast. I ordered a traditional breakfast consisting of two over easy eggs, 2 chicken sausage patties, potatoes and a gluten free toast. The breakfast came with sour cream and a jam. My wife ordered a Tri Fecta that contained two over easy eggs, one waffle, and three chicken sausage patties. She ordered the potatoes separately.
We enjoyed every bit of it. The eggs were nicely done, loved the sausage patties, waffle was super good, potatoes felt like it was made at home.
Our server was a very nice person. The environment and the ambience were good. They didn’t take much time to get you the food after you order. Because it is very reputed breakfast/brunch destination we couldn’t just go and sit. We had to be in the waitlist and after around 20 minutes we got to sit. But the wait was worth it.
The staff here was very caring and determined! I cannot eat gluten but the manager came out and discussed different options I could eat. She personally brought me my food, and I was left impressed!
My family loves their food especially because they have gluten free options. I posted a picture of the kitchen because these are some of the hardest working people around and it is reflected in the quality of their food and the level of service they provide.
I went through the drive through at this Schlotzsky’s and ordered 2 gluten free pizzas and a large sandwich combo meal, $37.00. I got home and discovered I didn’t have gluten free pizzas, I called the restaurant and spoke to a nice young man named Ricky, who said he was sorry and would fix the mistake if I wanted to come back, I said I would be there in 15 minutes, he made the 2 gluten free pizzas. When I got there the woman who said she was a manager and also the person that took my order said I owed them $5.37 for the gluten free crusts! I asked if she was kidding, I’m making a 10 mile round trip because you got the order wrong! She said you never said for sure that you wanted gluten free. Again, are you kidding? I most certainly did! She said Sorry I have to charge you! I asked for the manager, she said she was the manager but refused to give me her name. I asked for a refund and she said she deleted the whole order, we’ll see. I can’t believe they wasted 4 pizzas and had such awful customer service over $5.37 that came from their mistake in the first place! They just lost a good customer. Make sure you check your order before you leave this location.
Accommodating Gluten-Free