Rebecca Mitchell

Google review

This is not the first time we’ve been here - our previous visit for a birthday celebration was amazing and we were very keen to return. This time was to celebrate our wedding anniversary - booking online we asked to be seated in the balcony if available. This was ignored, even though there were plenty of free tables on the balcony and being a Monday night it wasn’t particularly busy. When we asked about it afterwards, we were dismissed with “it was wet today” even though there are blinds protecting the area and the rain had cleared by lunchtime, plus other people were sitting out there. The food was as delicious as we remembered, and their ability to cater for gluten free outstanding. The lady who served us was lovely…when she was waiting on us. However the general service was appalling this time around. We waited close to 15 minutes before we were even given a menu. Throughout the evening we witnessed other tables being looked after very well, being served before us, finished their meal before us even though they came in much later than our booking. Our waitress was topping up other tables’ water then not even checking our glasses. Our meals sat on the middle serving table waiting to be dished up for long enough for them to be lukewarm, and our dessert ice cream melting. At the end of our meal we didn’t get any hot towels (every other table we watched did). Overall we felt very invisible and ignored. The table behind us had 4 businessmen who had had far too much to drink, being very loud with extremely inappropriate language - swearing their heads off. Saying quite inappropriate derogatory comments. At the end of our meal (that took 2 hours and 40 minutes to get through because of the lack of service), Simon (we assume the manager) brought over the eftpos machine and almost insisted we give a tip (in Australia a tip is not customary). When we said not today, he appeared annoyed and when we mentioned the behaviour of the table behind us, he was very dismissive and didn’t seem to care. Overall, not a great experience this time and disappointing given our previous experience.

Ellen M

Google review

Great lunch meal (gyros plate) my god it was huge - great GF chips and Pita.

Jesse Barbour

Google review

Staff seemed to have a good understanding of celiac but all items listed gluten friendly so still some risk

Matthew Howell

Google review

Needs more coeliac options not fair

Aamer Ahmed

Google review

A friend and I popped into Maiz Y Cacao last night after a comedy show at the Malthouse and it was such a great experience. The team greeted us warmly and continued amazing service throughout our dinner. As soon as we sat down and saw the Mexican flag hung proudly on the wall we knew this dinner was about to get REAL and we were not disappointed in the slightest. The food was incredible! We ordered the Ceviche Acupulco (so fresh and so balanced), Molotes (insane! so good, are you kidding me!? we nearly ordered it again…) , my friend got the Pork Gordita (he looooved it) and we shared the Tlacoyo Azul (fresh and filling perfection). And the classic Margarita (stirred) was spot on. Definitely one of the best I’ve had ngl. Dietary notes: The menu offers Vegan, vegetarian, pescatarian and gluten free options. Thank you for a delicious time, Maiz Y Cacao! I will definitely be back :)