Isabella Souza

Google review

Maravilhoso

LUIS GUILHERME ZENGA

Google review

GRÃO FINO * ITAIM BIBI/SP Grão Fino, a mix of "restaurant and bakery", is a true refuge for those seeking healthy, tasty food and those with dietary restrictions in the heart of the city of São Paulo. It stands out for being one of the pioneering establishments in offering gluten-free and lactose-free products in the city, which makes it a paradise for celiacs, lactose intolerants and those following specific diets. Located in Itaim Bibi, Grão Fino surprises with its charming and welcoming atmosphere. Although it is a bakery, it also operates as a café and small restaurant, with different spaces. There is a counter with benches at the entrance, tables inside and a delightful winter garden in the back, which is pet-friendly. This space is ideal for work meetings, get-togethers with friends and to enjoy a quiet moment with your pet. The great difference of the place is its elaborate and diverse menu, which proves that functional food can be incredibly tasty. Everything is prepared with fresh, preferably seasonal ingredients, and the restaurant values ​​gluten-free, lactose-free and preservative-free recipes, with several vegan and low-carb options. Products such as breads, jams, functional pastas, peanut butters, vegan cheeses and granolas can be found at the restaurant. Grão Fino offers a complete gastronomic experience that pleases all palates, even with dietary restrictions. In fact, it is highly recommended for those seeking a healthy and conscious diet, without sacrificing flavor and variety. @conceito_deluxo was invited, I had lunch at the restaurant, I really liked it and I recommend it! Rua Pedroso de Alvarenga, 672 Itaim Bibi - SP By Luis Guilherme Zenga Gastronomy and Tourism Journalist @conceito_deluxo

daniel miele amado

Google review

It was a great gastronomic experience! Delicious gluten-free pizza!

Bruna Rizzi

Google review

The place is not gluten-free. The gluten-free options are not for celiacs. The information is wrong and makes anyone looking for something for celiacs waste time and money.

Anyta Godoy

Google review

Terrible service. I gave up and left. I went there last Monday, June 30th, with my boyfriend, and honestly, it was the last straw. I always went to the restaurant because of the gluten-free options, but the service, which was already bad, keeps getting worse. The waitresses are always unfriendly, without a smile on their faces, with an unfriendly expression, as if they were doing me a favor by serving me. In addition, their slovenliness in their appearance draws attention: messy hair, unkempt clothes, an expression of someone who seems to not want to be there. This time, I wasn't even served. I went in with my umbrella (dry, by the way, since it was just drizzling), stood in front of the counter and the waitress, a short girl, who I've seen working there for a long time, just looked me up and down, paying more attention to the umbrella than to me. She didn't even say "good afternoon", didn't ask if I needed help, absolutely nothing. I felt so bad about that cold reception and those dirty looks that I gave up on eating anything and left. And the most unbelievable thing: she saw us leaving and didn't even ask if there was a problem or if I needed anything. It's sad, because it was the only place in Santos where I could find some gluten-free options, but I'm not going to spend my money in a place where I'm not treated well. On top of everything, the waitresses don't even have badges or identification, which makes communication and direct feedback even more difficult. I work in employee training and development and I think it's unacceptable for a company to allow this type of service to happen. Either the company provides adequate training for these waitresses or, if there's no improvement, the right thing to do would be to replace them. Customer service is the calling card of any business and, in this case, it's terrible. Unfortunately, as long as these people remain in the service, my boyfriend and I won't be going back. Never again.