La Grotta is an exceptional restaurant. My boyfriend is coeliac and they were more than accommodating. We had a fabulous charcuterie board to start which was out of this world. My pesto cream pasta for main was genuinely one of the nicest pasta dishes I’ve ever had. Aperols were flowing, service was top tier. Thank you
Bad experience, little attention, a lot of rudeness and watch out for contamination ‼️
Introduction: it is not the first time we have booked at this place because for me, being celiac, the quality of the pizza is very high. However, I never expected the treatment I received this last time.
We should have already understood that the evening would go badly from the moment we went there at 9.00 pm and discovered that our reservation had been lost in the hyperuranium. Our table for 6 people was still prepared but outside, without the foresight of placing a heating mushroom near us since it was 15 degrees. After an hour of receiving the order, nothing had yet been brought to us, not even 3 beers and 3 cokes (which also arrived incorrectly). After asking several times where our pizzas were and, seeing as we had been waiting for 2 hours in the cold, in annoyance they finally moved us inside, unaware that the worst was yet to come.
At 11.30pm the pizzas finally arrive... all of them, except mine gluten-free.
After about twenty minutes my pizza finally arrived...SPOILER: IT WAS WRONG.
I had ordered a simple "margherita" and I was brought a "margherita 2.0" complete with parmesan, buffalo mozzarella and cherry tomatoes. Having alerted the waiter of the incorrect serving, the PIZZA WAS BROUGHT BACK TO ME AND IMMEDIATELY BROUGHT BACK WITHOUT TOMATOES (among other things, CONTAMINATED since they were taken away from me with sweet, beautiful hands contaminated by gluten). I FELT DEEPLY TAKEN OFF, so I got up to go and ask for explanations of my treatment. The manager, once again angrily, initially denied what had happened, trying to make me believe that their margherita pizza was like this (too bad they DON'T declare the ingredients on the menu... which is quite dangerous given the food allergies and totally illegal), then he turned to the chef with a "then make this margherita"...
When everyone else had finished eating, I also managed to have my pizza.
But it didn't end here...
At midnight no one bothered to come and ask if we wanted a dessert or a coffee so we had to get up ourselves. Once we got to the cashier to close on a high note we were even told that we had been given a discount (a few pennies)…
Environment without character but the food is very good, ok for food intolerances, gluten free both pasta and pizza. Generous servings. I advise the pizza chef to wear a clean t-shirt!!!!!!
Excellent, being celiac I have to be very careful but this place has never let me down. I highly recommend it to everyone, delicious pizzas and focaccias, nice and clean environment, impeccable service. I'm sure they will still be able to improve my excellent rating.
There are also very delicious dishes, gluten-free and lactose-free pizzas and pastas. Simply fabulous flavors and very nice staff. Everything was fine, the best place and right on the beach. One of our favorite places, we will definitely be back.
Let me start by saying that I know them very well. But finding a place that always welcomes you with a smile, always kind, is not always a given. And then you ask for lactose-free milk and they have it... ask for soy milk... oat milk... well what can I say they have to do with that.
Gluten-free products. Well try it and you'll tell me I recommend it 😊
From the perspective of a German tourist: This is a simple, yet lively, and well-attended pizzeria in a backyard, frequented predominantly by locals. On a Saturday evening, we were given the last available table. The food is typical, with gluten-free options available. The quality is decent, and the service is prompt. In addition to wine by the glass, several bottles of decent regional wine are also available. We opted for an Ormeasco, as Dolcetto is called here.
This review explicitly reflects the authenticity of its simplicity and normality. Anyone expecting "showmanship" is in the wrong place.
Celiac friendly
