Great food I love the nachos especially being gluten free. I appreciate Cecilia Dlae for taking the time out to help me and finding interest in my health need.
I wish this review was a joke like the manager seemed to think it was. I have celiac and am completely gluten free. I am traveling for work and staying in the area. This restaurant has a gluten free menu which would lead me to believe they have training and can handle such an allergy. I talked with my waiter, who was very nice and helpful about my options as I'd never been to a rockfish before. I decided to have mahi mahi tropical style with rice and broccoli. My food arrived and looked good but the fish was very dry. I asked for some tartar sauce and the waiter was unsure if it was safe or not so he went to verify. He returned and told me it was not gluten free and apologized that there was no sauces available to me except Sriracha. So I did my best to eat this extremely dry fish but left probably a third of it on my plate and gave up.
This is where it gets wild. The manager comes by and says "so I hear it's your first time in, how was it?" I hesitated and he said now tell me the truth, so I said told him the fish was dry and difficult to eat without tartar sauce and asked what about the tartar sauce made it not gluten free. He immediately laughed and proclaimed that he'd told the waiter that as a joke and it definitely is GF through his laughter. He then gave me a card for a free dessert, (none of which can I have, read your audience here people) and left. No offer to get me sauce to finish my meal, nothing.
The way he laughed made me feel like food allergies are a joke to him. It's not a joke. This is my life and he's making fun of it because he can. They still brought me the full bill, which whatever I know food isn't free but you deliberately tainted my experience for your entertainment. I was completely in shock and nearly in tears when I left over being laughed at by the manager for believing his "joke". I have no choice but to trust my waiter when they tell me something isn't safe for my allergy. I'll never be back or visit a rockfish again.
I hope my waiter, Bryan, finds a better place to work because he did everything he could to help me. His manager however found his nightly entertainment by tormenting his staff and guests..
1st time to Dave's and ot was so so good our server was awsome! The gluten free bun is really good if your Celiac like myself just tell them they go way and beyond to make sure they do best u don't get cross contamination they gladly gave me a salad instead of fries cause there fries are not gf! I had cheese burger my wife had the kids burger 1 bonus kid had chicken strips other had cheese burger. Definitely going back !
Food is excellent! I could have made a meal on the salad bar alone. The owner/maitre d was fabulous along with the rest of the staff. I cannot have gluten and he was very knowledgeable and accommodating! The meat was amazing. If you have not experienced or tried a Brazilian restaurant before, try this one! You will not be disappointed. It is an amazing experience.
Accommodating Gluten-Free
