I love Noodles and Company. They have fantastic food and most locations are very accommodating to my dietary restrictions. With a lot of options to make gluten free or vegetarian
My wife has gluten allergies so eating out has mostly stopped for us. Luckily great burger's are still on the menu. She has never been sick after a 5 guys lettuce wrap.
I haven't been here in awhile but it used to be one of my food safe places to eat gluten free. I ordered (all with a gluten allergy) a burger, fries no salt and a small shake. Once I got home I realized the fries had salt and also pepper for some reason. I ate it all anyhow not thinking it through. Now I'm sitting at home with a progressing tummy ache and I'm just hoping it's not from cross contamination. I guess I'll update this review once I know for sure.
The food is great and we generally have a good experience, but they don’t know how to apply their own coupons correctly.
Tonight we used the buy 1/2 sandwich get 1/2 free. We need to have the gluten free bread, but they don’t make GF 1/2 sandwiches since the bread is so small. He told us they would put half the amount of meat on and just charge us for half. They made both of the sandwiches with half the meat but charged for a whole sandwich AND a half sandwich. One of the sandwiches should have had full meat since we paid for a full. We were shorted half a sandwich worth of meat! And since it was pastrami, we paid even extra! Not cool!!
Have been here a ton. Love the food and concrete mixers. But we have had a lot of problems. Once they handed our food out to drive thru after waiting 25 minutes (food for 4 people). They gave us 2 free basket combos as a 'sorry'. We have had plenty or orders messed up or they forget the gluten free bun on many occasions. Have even gotten the wrong shake before. The staff is trying their best but laking in customer service and paying attention to receipts.