Kay R

Google review

My coworker wanted to try take out from here and they have a limited GF menu: GF bread for burgers/sandwiches. Please note the fries are NOT celiac safe, so I got a side salad. Also sauces are limited as some contain beer. The staff was extremely knowledgeable about gluten, and my food was phenomenal! 🍔

Collin Phillips

Google review

Well, we've been dying to get food from here for a long time. It's kind of a local legend. Unfortunately, someone ordered gluten free/vegan pasta for a baby shower, and they forgot to make it gluten free. When friend called to address it, they basically refused to own they made the mistake. In fact, tried to blame it on Noro virus, apparently. Now I have a pregnant wife who had to deal with the chills, desire to vomit, and stomach cramps that come from her eating gluten. Thankfully I'm less worse off, but that's no solace considering the situation. The receipt itself flat out says 'Vegan', but does NOT say 'gluten free'. Person on the phone with friend who ordered this food claimed that usually it SHOULD say 'gluten free' as well, but "maybe catering does it differently". So, sad story I fear: Pastabilities messed up, we're sick from it, and they have more interest in pretending it wasn't a mistake and not addressing it further. We have the receipt still, in case anyone has doubts. In fact, I'mma just attach it to this review for further proof. Oh, and to deter the Noro virus claim here... symptoms of Noro usually last 1-3 days. Our symptoms lasted around 4 hours, before we finally uh... Purged, our systems, shall we say? Unfortunately, we couldn't figure out what caused it last night. So we ate more today, before realizing what the receipt said, and now we're right smack dab in the middle of bloating, wanting to vomit, all over again. Le sigh. But at least now, we know: we ate gluten. Response to Owner: We had a third person from our baby shower report feeling ill after eating the pasta, the only thing they had that night. : / I'll reach out, but considering your stance so far I doubt we will be coming to any beneficial conclusion here.

VpV

Google review

Great place to visit, the food was very good and super tasty. My wife has a celiac disease, and I am happy to report she had no issues with this place, and felt great after eating there. The place is small and can get very loud, kinda hard to talk to the people that you are eating with. Also, they did mess up our order and got us 2 of the ribs instead of what we ordered, but it was still very tasty. Overall very good place to go and eat, good atmosphere, music a bit too LOUD! Prices are good, we were 4 people had food and drinks and the bill was around $100 ( not including tip). Recommend.

Matt Griffiths

Google review

Everything is great about this place except 1 thing.. they don't have a seperate fryer to prevent gluten contamination on fries. I chose this restaurant because my son is celiac and Kitty Hoynes was best GF restaurant in Syracuse.. please just get a small fryer for GF fries to go with those delicious burgers. Please.

Chris Maertz

Google review

Great gluten free waffles. Get the brie bacon and basil waffle. Be sure to try their house sauce/syrup.