Wonderful place, that's what I needed. They have a lot of dairy free and gluten free products. When I asked about cakes from this category they had two left, but unfortunately they also contained products that I can't eat, like nuts and cocoa, the staff was very apologetic about not having a cake for me, it was very nice for me. I highly recommend this place🤩🥰
I absolutely love it at Royal Oak!
It’s my favourite place to visit for a meal out with family and friends! We recently visited on the 4th January and I’d happily give it 5 stars 🌟
The food is beautiful and not to mention the fact I’m gluten free which they cater for well and truly! There’s so much option and choice! They never felt to disappoint! Always a pleasant and friendly atmosphere and the staff are lovely! You always feel welcomed and they can never do enough for you!
I’ll be back again for sure ✨
Oh wow! How have I only just found this fabulous cafe? The staff were so friendly and welcoming. There was a separate gluten-free menu with lots of choices-amazing🙂 I had the chicken skewers with the piri piri marinade along with chips and salad. It was delicious. The cafe was clearly extremely popular, so I would advise booking. It's open Wednesday to Saturday. Well worth visiting 👌
Lovely, friendly staff. Cosy, historic tearooms. Good range of hot and cold drinks, licensed too. Gingerbread green tea was rather nice. Reasonable menu with vegan, vegetarian and gluten free options available. Would revisit.
Do not cater for people with real medical allergies ie celiac stoped doing the gluten free buns but have the option of veg i burgers !!!! Choice / not choice highly disappointed and just shows how much the cretins that own it actually care about there costumers shame on you lot !!!!
Had a birthday afternoon tea with six members of my family ,food was plentiful and fresh
Staff were efficient and friendly ,and there was a choice of afternoon teas ,.we had 2 gluten free( this was a bonus finding these) I vegetarian ,1 savoury and 3 classics .
Loved the art deco surroundings will definitely go here again
I told them I have coeliac disease and I picked something on the menu I had had in TGI FRIDAY in Watford North just 6 days earlier, (I left them a glowing feedback) with slight ajustment it was fine for me, but I was refused this choice incase I had a reaction which i assured her I would not have had, the manager was adamant she would not serve me anything else unless it was from your gf section, which is the point I should have just left your restaurant, but I changed my option for something I didn't want we ate then we left, WE WONT BE BACK.
Last experience was a disaster.
Management calling me a liar that they had a festive gluten free menu.
Paid for a mulled wine - apparently their warmer was broken so a manager decided to steam it via the coffee machine steam wand. Looked absolutely grim like pond scum wine.
I queried repeatedly why there were inconsistencies between different restaurants within the same chain (Farm House Inn / Green King). I referenced to having been at Elmwood Farms, Sheffield a week or two previously and had no issues... But they couldn't answer that and kept telling me I'm delusional and don't know what I'm talking about in regards to the menu and service.
At one point while waiting for a manager I saw a member of bar staff opening a bottle of mayo with their teeth - in front of a customer at the till. So a member of dining team could take it to someone's table. A manger was stood nearby, watching, and said nothing.
Ended up getting a full refund for the visit - then one of the managers came up and profusely apologised and had a recipe card for the kitchens for the meal I ordered and paid for - stating that it had never been actioned for use. Then offered to make me the same meal I paid for and ordered and was subsequently told they couldn't make in 10 minutes. I declined and left. My confidence in this restaurant is completely gone.
It's sad and wholly upsetting that when you have dietary requirements and staff aren't clued up on their own menu or food preparation. Would not recommend as safe for anyone with a food intolerance or allergy.
Accommodating Gluten-Free