HUGE gluten free menu and absolutely delicious. I had the steak sandwich which was so yummy and smooth. The service was incredible and the view is great if you enjoy people watching. Definitely recommend for a nice lunch in the city centre.
All of their burgers are gluten free, you just have to ask for a gluten free bun. Their onion rings and fries are also gluten free & they have gluten free beer too! A coeliac must try!
I love going to The Lounges because of their huge gluten free menu. Ive been to a few and this did not disappoint. The food was great, a wide variety of gluten free options with a dedicated menu. The cocktails are always great and it's a nice cosy atmosphere. The staff are always friendly too.
The food was amazing. The resturant was clean, a lovely atmosphere and caters for gluten free.
The staff were lovely and professional, thank you to Aron for suggesting what I could eat due to a gluten allergy.
I definitely recommend this resturant
As with many Lounges this is a must visit!
They have an extensive gluten free menu. The staff here are extremely friendly and helpful. Always order at the bar to ensure they can put it through as an allergy order.
Absolutely fantastic experience at Bill's in Cardiff Bay.
We turned up without a reservation and despite the place being quite busy, we were seated promptly and drinks orders taken quickly.
I'm Coeliac which means boring gluten free dining, but in Bill's there is a whole gf menu so I didn't feel left out. I had the Fish Pie and Banoffee Sundae, both of which were different from usual gf options.
They also did a gf IPA which I wasn't very keen on but nice to have the option.
We were served by Gabriel. He's an absolute treasure.
If you're gf, you should deffo give the place a try!
I had lunch today at the Waterloo Tea, I am Gluten and Wheat free, and the staff really looked after me, explaining the menu and options and assuring me gluton free was no problem, the poached eggs I had on toast were loverly, and I even tried there organic cola which was nice as well. Looking forward to taking my wife there for something to eat,please thank the staff who were on today for there helpful and caring ways.
Nice chain restaurant. Staff were friendly and considering it was an event night and they were packed, they were attentive.
Impressed with their allergy process, the manager took my order, they were all aware and they informed and helped me rather than gave me a massive book to look through.
Super impressed they had vegan and gluten free fajitas, which were yummy. Very nice Pina Colada too.
Over all a thumbs up for allergy awareness, food options, atmosphere and service. The only improvement would be to have vegan sour cream
Placed an order for collection, which included mainly gluten free items. One item included in the order was not gluten free, so the restaurant (specifically Ivo) contacted me by phone to check I was aware of this because he had noticed my order was mainly gluten free. I cannot thank Ivo enough for doing this, and when I arrived at the restaurant to collect my order, Ivo explained the lengths he had gone to to check this before calling me. Thank you Ivo, it really does make a difference for people who require these dietary options for medical reasons to feel like it is being taken seriously and checked. Also helps that the food was great as well! Will definitely go here again the next time we are in Cardiff!
We ate there last Wednesday - the food was very nice and the service was very good.
Mario and the kitchen team paid attention to my colleague's complex allergies and made a meal that was adapted for her. There are lots of chain restaurants in the Bay, but we came here because when I was phoning around to see who could take a group of 12 and handle one person's allergies respectfully without making her look demanding in front of new colleagues, Mario answered the phone and demonstrated what professional customer service should look like. He knew immediately what Cote's team would be able to do and didn't over-promise but gave me confidence that my colleague would not be left hungrily watching people eat and would not be made to feel bad for having allergies. I had been unpleasantly surprised that other restaurants did not respond as kindly as Mario. My colleague said Cote are usually pretty good, including a good gluten free menu.
The food was well presented and well seasoned and the other staff were attentive too. Bottled water was a bit pricey. The restaurant was easily accessible for my colleague who cannot use stairs as it is quite well spaced out and flat.
Very good selection of GF options. Nothing with Gluten is cooked in the fryers either so you dns rest assured you’ll be safe. It’s a little pricey for the portions but the flavours incredible. We will be back.
Lyn was very helpful and lovely. She was very attentive. We all had the bottomless tapas and the selection was good and food delicious. They are very knowledgeable about Gluten Free and don’t make you feel awkward ordering for a special diet. Highly recommend this restaurant for food and drinks.
beautiful restaurant lovely interior!! And ok service. However as a someone with celiac disease I was incredibly disappointed with the options for food - which weren’t just greens. I was so exited as they advertise for gluten free being really good, however the options were extremely limited… when phoning up they said they can make the chips gluten free however, the waiter told me they weren’t and they don’t change the frier, so it would be cross contamination. I think it was off putting as someone who can get extremely poorly with having gluten it didn’t seem as though they knew what to do with the information of being gluten free. We were also charged for water which we didn’t ask for originally:
- I would just say if your gluten free you can only eat the salad of the 2 course menu which is £19.85.
- we also did get charged £70 pound for a meal that was meant to be £48.
Although the food for gluten free wasn’t great. All in all the restaurant itself was beautiful and such a lovely atmosphere- and there were some really helpful waiters who took pride in helping customers.
But a beautiful building and very photographic
Had a lovely lunchtime meal. As always they handled my gluten-free diet perfectly and my other half’s vegan diet. The staff were very friendly especially Dean who served us expertly. Thank you for a great meal.
Ursula was lovely . I'm gluten intolerant she looked after me well . . Plus she recommended not to share a creme brulee, it's too moreish
So we ate one each 😁
Recently stayed at a Marriott hotel in Cardiff which was very pleasant but the breakfast experience was excellent. I am coeliac and asked Paula to help me with gluten free options. She was amazing and talked me through all the options and made sure I had everything I needed. She did it in a friendly way making me completely confident in what I was ordering. She went the extra mile. Paula is a real asset. Thank you Paula.
After a really stressful time looking around Cardiff for Gluten Free food, we checked out Rosa's. The staff member went above and beyond for us to ensure the meal was suitable for someone who suffers celliac disease. Recommended for a tasty meal and people who actually care about their customers.
I required a gluten free afternoon tea and the staff provided me with a lovely selection. The venue has a great nostalgic feel. The staff are very accommodating and helpful.
Slight miscommunication, but that was as much my error as theirs. When I booked I explained that I was gluten free but that my daughter wasn't. I assumed we would get half and half gf and ordinary but everything was gf. This was fine for me but not so good for my daughter.
The staff member who served us offered to make her some ordinary sandwiches but she didn't like to cause a fuss at that point.
We both enjoyed the breakfast tea. We had the whole of the upstairs to ourselves which felt quite special too.
I will definately go again and I would recommend to others as a great place to go with good quality food and helpful friendly staff.
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James Hugglestone
Absolutely fantastic service from Jorja, friendly and helpful. As a celiac it's always awkward eating out, but our order was taken with no problems. The menu was straight forward and easy to navigate.
Would definitely recommend to anyone with allergies.
Lunchtime today we were a party of 14 celebrating 3 70th birthdays. Kacie, our waitress was very patient and understanding, taking extra care with the gluten free meal. She was very pleasant, friendly and patient with such a large group. The restaurant was quiet so we stayed at the table for well over the 2 hour slot allocated. At the end of the meal a special dessert with a candle was served. There was no mention of 70th birthdays when I booked so Kacie must have realised when we sang Happy birthday. Thank you Kacie - highly recommend your waitressing skills
The perfect pizza chain, great food, prices and wonderful service! I’d like to mention how lovely our waiter Tai was, and a saxophonist I hear ;) also the best gluten free pizza easily
We went here because the online menu has clearly labelled vegan options, which were replicated on the printed menu we were given, once seated. However, when I started to discuss which dishes were vegan with our server, he said they offer vegetarian, but not vegan food. I pointed out their key at the front of the menu that indicated veggie/vegan/gluten free options. He said he'd worked there for 3 years and nobody had ever asked for vegan food. After going to check with a chef, he returned to inform us the chef could make vegetarian dishes but couldn't guarantee that any would be vegan, despite what the menu said. We thanked him for his honesty and left without ordering. I fully support any restaurant's right to not provide dishes to suit specialist requirements but it bothers me that the menu offers apparently false reassurances of dietary options that aren't reflected by the serving staff nor the chefs.
Lovely vibe here, with plenty of staff: busy but not overcrowded.
Sunday lunch is superb. Anna, our waitress, was so engaging and genuinely interested in her job. Gluten free options were clearly explained and every effort had been made to adapt items by changing coatings rather than just 'leaving things out'.
Fishcakes were tasty with mild curry sauce. The lamb roast was perfect size and cooked to perfection (rare lamb, just as it should be). Divine roast potatoes...
Lemon posset dessert was tangy with British strawberries.
This is a top notch restaurant in a trendy location, fabulous friendly service and very moderate prices. Will def. be back.
Gluten-free (coeliac) heaven. Loved the food. Friendly, knowledgeable staff. Delicious food. And we could bring our little dog. We had smoked salmon starter, pumpkin and porcine mushroom pasta (gluten-free) and gluten-free cheesecake. Fantastic.
Want traditional, delicious and most importantly coeliac food in Cardiff, for a reasonable price and with impeccable service? Look no further, Stefano’s is your place. The wait staff were knowledgeable and receptive to my questions and kept me fed and watered all evening. Thank you Stefano’s!
This place used to be a literal heaven for gluten free people. I went last week and the menu has changed. The only "gluten sensitive" options are on the Vegan menu, and it's all very confusing!
Our choices are limited to the Sundaes and the Waffle. No sauces for the waffle are marked as GF (or GS) so I had a very sad crumbly waffle with just ice cream on top!
Definitely not going again!