Huge all over the place menu usually means nothing is very good. Not in here. We had the vegan burrito and bang bang chicken and both were genuinely quite tasty. The atmosphere is really nice, lights and music are low, staff is friendly, service is quick. Bonus points for special consideration for the vegan, gluten free, child having and dog having among us, and all of this without compromising the food or vibe at all. Loved it here after a long day.
Went in today and first asked if there were onions mixed in their gravy; and the lady behind the till was really snotty with me. When she said no, I was like okay can I have just have a sausage dinner and gravy then please. She looked at me like I had two heads and tried to charge me for just a jumbo sausage. I explained no, I’d like a sausage dinner please. She then excused herself to ask a lad in the back what I was talking about?? And HE WAS CONFUSED AS WELL? Surely sausage dinners are not just a Scouse thing? 😭
Anyway he asked if it was just chips and sausage, and I was like no it’s usually like two sausages, chips, peas and gravy. The lady then said he’d have to come over to put it through the till because she didn’t know how. After putting my order through, my brother asked if they still done the vegan fish, which was the entire reason we came because he visited back in the Summer and said the vegan fish they done was lovely. They both, again, proceeded to look at my brother like he had two heads, and went into the back to get a clear answer. They then came back saying they had gluten free? 😭 Which obviously my brother can’t have as a vegan.
Anyway, I put the order through for myself and we ended up having to go somewhere else for my brother anyway, despite them clearly still advertising vegan fish on the menu. Awful, awkward atmosphere, and even though we only ended up ordering sausage and chips and chips and gravy in the end, it still took five staff members 20 minutes to get our order ready for us because they were all dawdling about. Got the food home and it was bland, gravy tasted of nothing and the tartare sauce was watery.
Last time we’ll ever come here, so disappointed after we made the drive specifically for an item they apparently no longer even do. Staff acted like you were stupid for asking them simple questions, and if we hadn’t already paid we would’ve just walked out and left. Awful place and it’s disappointing to hear that it’s went so downhill, because it was apparently gorgeous in the Summer.
Some Pizza Express are terrible, this is the exception, staff were brilliant, menu offers gluten free options. Try the ricotta and date desert, it's awesome. Only thing is that many pizzas had smoked veg/meat. I can't eat smoked food due to allergy so my choice was limited a little.
Contemporary and comfortable restaurant. The staff are lovely and the service was great. The food was excellent, beautifully presented , delicious. A great selection for one of our party who has gluten free dietary needs.
It was a birthday celebration with family and the staff recruited other restaurant diners in a rendition of Happy Birthday, a lovely touch.
Well worth a visit.
It sadly feels rare that you get great customer service at the moment but I went in last night with my daughter and the manager Andy was absolutely superb and really helpful with my daughters gluten allergy.
CocktailsAsianDinnerOpen Late NightTake AwayLunchKid FriendlyBar
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Nat S
Came here because they have a Gluten free menu it was my birthday as a coeliac I don’t get Chinese food often. I asked the staff what was coeliac safe they rushed me off and seemed to not care one told me the wings were GF which had GF next to it but the next server told me the Chefs said this GF stated item was not GF I was then told the calamari and sweet and sour chicken was GF. 2 hours later when I got home I threw up the whole meal and was throwing up on my birthday for 3 hours straight all because they did not care about allergies. if your coeliac do NOT come here. The menu is lies it was not worth the days of illness afterwards
Celiac friendly
