ALI VONDY

Google review

Fabulous dinner at Bella Italia in Lancaster tonight! Emilia and all the staff were very friendly and helpful. Nothing was too much trouble. The food was delicious. Great to be able to have a smaller pizza with salad too. Loads of Gluten Free options as well. Best GF pizza option I’ve ever had. GF cookie dough dessert was delicious! The coffee was great too and we know coffee! Excellent all round! Highly recommended!

Rudi Pontes-Vilela

Google review

Very fast service food was good felt really safe eating here being gluten free thank you

GyroByte626

Google review

Really nice chips, nice vegan selection and they clearly take gluten free safety seriously. Very good selection of cider and nice atmosphere.

Agata Klara

Google review

I had a very disappointing experience with the gluten-free pizza at this restaurant. The pizza I was served was undercooked and raw in the middle, making it completely inedible. Being hungry, I only managed to eat the wedges, but the raw center was unacceptable. When I raised the issue with the waitress, her response was incredibly dismissive. First, she tried to gaslight me by claiming that "this is how gluten-free pizzas are." As someone with celiac disease who has eaten plenty of gluten-free pizzas, I know the difference between a properly cooked pizza and a raw one. When I reiterated my concern, she made a snarky comment about how other people usually compliment their gluten-free pizza instead of showing any remorse or attempting to resolve the issue. The poor service didn’t end there. There was no drink menu provided, which made ordering a drink unnecessarily difficult. I ordered a Coke but was served what seemed like a sugar-free version without any clarification—something I don’t enjoy. On top of that, our table by the window was uncomfortably cold, adding to the unpleasant experience. I had visited this place before, and the gluten-free pizza was fine, which is why I decided to come back. Unfortunately, this time it was a complete letdown. The combination of raw food, rude service, and poor attention to customer comfort left me very disappointed. I won’t be returning anytime soon.