Amairani was absolutely fantastic! Her customer service was exceptional! When I expressed to her about my gluten-free allergy, she went way and beyond to make sure I wouldn’t get sick. She had great knowledge about the restaurant! I really appreciate the fact that she went way and beyond in her job for us! Because of her, we will be coming back more often! 💕
I was expecting a counter service cafe style restaurant but it is instead filled with service with a host stand and waiters. The food is delicious! Lots of vegan and vegetarian, and gluten free options clearly marked on the menu!
Great quality food lots of flavor with a variety of different types of tacos. Comparable to Torchys but better imo due to the menu selection. Gluten sensitivity menu too
Service was fast, and my waitress was super friendly. Sitting out on the patio was perfect on a cool evening. I had the chorizo and scramble egg meal, and it was really good. Chips came with 3 types of salsa. Patio is dog friendly, and they had gluten-free options as well.
I put in my order and said gluten free, they put fried onions on it. But I caught it before I ate it. I took it up to Tony at the front and he went into the kitchen and made sure they remade it right. He then proceed to bring it to me himself. Immaculate customer service.
Food was good. Space was nice. Service friendly. Upscale Tex Mex. Not much on the menu for vegetarians but if you ask, they will give you a few off-menu selections. I prefer symbols on the menu to indicate gluten free, dairy free, etc. Maybe they will add this.
First time customer, so thankful that the man who took my order was knowledgeable about which sauces had gluten. Wonderful customer service and recommendations. For Gluten free veggie tacos on corn tortillas just ask for no sauce, there's amazinggg flavor even without it, best salsa 👌 and great atmosphere. Definitely going back ❤️
I like that my gluten- and dairy-intolerant daughter can eat a filling meal there. I unsatisfactorily chose carnitas in my burrito this time, so I will resume my tradition of selecting grilled chicken in the future. I am salivating now....
El Pollo Loco offers some of the tastiest grilled chicken I have ever had! Their chicken is always juicy and cooked perfectly with just the right amount of seasoning. The sides are also impressive. They feature fresh and crisp vegetables that perfectly complement the chicken. The restaurant's ambiance is bright and welcoming, with friendly staff who always ensure that you feel welcome like Angie. Moreover, El Pollo Loco offers a wide variety of options, including gluten-free and vegetarian options, making it a perfect place to visit for almost everyone. Overall, I would highly recommend El Pollo Loco to anyone looking for a delicious and healthy meal in a warm and inviting atmosphere.
Celiac friendly
