So I been going here to the barrhaven location for a long time n I love it the food is always fresh the potions are small depending who’s working but that’s not even my issue !! I recently found out I have a gluten allergy ! So I told the lady n asked her to change her gloves cause I can’t have my food contaminated she was kinda rude about it then passed it down the lane without telling the other lady so she didn’t change her gloves which I didn’t notice at first cause I thought the other girl would make sure, so comes to the third lady I had to tell her!! The customer service isn’t very good n when somone has an allergy they should take that very seriously!! I would love to b able to have a pita but unfortunately I can’t !! Move over I just want to make it known to who ever it’s not our fault for our allergies ! I’m paying for ther service I expect good service n I don’t need the dirty looks !!
While in Ottawa for the day, I met and had a beautiful dinner in the early evening with my niece on November 5th, at Cyranos, my 3rd time there; Paula was our very thoughtful and thorough server. (I have lactose and gluten intolerances.)
As a starter, the “creamed” tomato soup, sans lactose, wow! Main for me was the grilled marinated lamb chops, rare and fabulous!
I look forward to my next visit! Thank you Cyranos staff!
When I walked in I was greeted right away by kind employees. I have gluten and dairy intolerances and the employees made me feel incredibly comforted in telling me what things they could recommend. My food was served instantly, and it was DELICIOUS! I would happily come here as much as I can
What a great experience! I called at 4pm and got a reservation for 730. Showed up and our table was ready for us even while they were very busy.
Had a variety of gluten free options. The service was friendly and way above average! We can't wait to go back and try more dishes.
Accommodating Gluten-Free