Don’t even think about it. Unless you are seeking revenge on someone, in which case you should recommend they order delivery from this place.
Found this place as “(Expletive) Gluten” on DoorDash. I figured out that the business behind that name was moonbowls, and chose to order directly from them so they’d hopefully get more money.
The first two times I ordered from them were kinda rough: Food tasted OK, portions were quite small, and orders were 30 minutes late.
I was foolish enough to order a third time.
When the order was 15 minutes late I checked their app and saw that the food hadn’t been picked up. I texted their “concierge” service, which assured me that the food was just waiting to be picked up.
30 minutes later I texted again. Silence. Tried to call, but their phone number is just a complicated menu where all options lead you back to texting them.
At the 2-hour mark I texted then again, only to learn that the order still hadn’t been picked up. They tried to shift blame, saying that they made the food on time but that their “delivery partner” (read: Uber Eats) was at fault. Whatever.
I cut my losses and took the refund. Will never get that 2 hours back.
You’ve been warned.
I am so, so deeply disappointed in this restaurant. I have celiacs disease and thought this was a safe place for me to eat. THEIR GF ENTREES ARE NOT GF-FRYER IS CROSS CONTAMINATED. THEY ARE AWARE OF THIS AND DO NOT CARE. So sad that this place is trying to market off of chronically ill individuals and knowingly making people sick. DO NOT EAT HERE IF YOU NEED GF FOOD!!
I've been going to because I have celiac disease and they are 100% gluten-free but Unfortunately, I recently tested their food with my Nima sensor, and it found gluten, which made me really sick and almost sent me to the hospital. It's super important for places that serve gluten-free food to make sure it's actually safe for people with celiac disease. Do better the owner insured me no gluten very disappointed
Celiac friendly