We have visited many times over the years but wanted to share high praise for a recent experience. We brought visitors from out of town to dine at the Ellisville location because two members of our party of eight have Celiac Disease (total gluten intolerance). The Gluten Free menu was a big draw and did not disappoint. All the GF food was clearly marked when it came to the table. The GF diners loved the food and had no issues after dining here. Our server was attentive and even graciously assisted when a child spilled his milk. Our guests can't wait to come back and dine here again.
I wouldn't eat here if you're gluten sensitive. They may have gluten free options but they don't take gluten free seriously. I asked in the drive thru if the chips and queso is gluten free and the lady said I'll have to look online because they don't look into that. What an answer lol took my business elsewhere. I recommend Corner pub and grill down the street from them who is owned by a celiac family.
I ordered 2 pizzas for my daughter's bday dinner. I was very disappointed for my 51.00. They gave me the pizzas in paper bags not pizza boxes. I just thought the gluten free pizza was very small and not worth the money. We've been there many times for dinner and I just expected more.
Ordered the breakfast tacos
However have issues with eggs and onions. Explained this to our waiter. After which he repeated back my order emphasizing my special order. However when my order arrived it had onions in it. Knowing that the wait staff at the Ihop. In O'FALLON can be very rude when you return food that was done wrong I decided I'd try and remove the onions from my tacos. When I came to the conclusion that there where way too many I handed my food over to the server. At which time he Explained my issue to the cooks and manger. The manager and other staff members decided that they would make fun of my request and said very loudly that I would get no peppers on my tacos just chicken and cheese. However I said I like peppers, just no onions or egg with my side being hashbrown. I d ordered it like that before with no problem. After which I saw one of them very harshly hit the side of the trash can with the plate that had the tacos on it. I told the server that this was very upsetting and that my husband and myself will not be returning to this location. At which time the manger offered me 20% off my order which just seemed like a insult and took no blame for what took place that I saw and heard . Trying to act as if they were merely mad at the server for messing up my order not me. Said they have elderly people with dietary issues come in all the time and even offer gluten options. I did however get the food fixed but the humiliation of how I felt cant be fixed. This however wasn't the 1st time I've had issues. I shouldn't have to explain that I have issues with onions or eggs . I've excused the treatment in the past because of the fact the restaurant is convenient.
Today was our first time visiting this spot. We ordered tacos by dozen, nachos and sides. We started with a request to have vegetarian corn gluten free tortillas for all. We kept confirming while giving them order. And a final check before making the payment to make sure food is vegeterian and uses gluten free taco shells. They acknowledged and confirmed our requests.
After confirming thrice, we ended up receiving half the order with flour tortillas. My family is allergic to gluten and that is why we confirmed multiple times.
Please have your staff understand cooking the order right, or be clear if requested order isn't possible. If they aren't familiar what it means to have gluten free order, its in your best interest to train them. It's significantly better than risking someone's life.
Food 3/5
Service 1/5
Atmosphere 3/5 (we didn't dine in but enjoyed the ambience)
Never visiting this place again.
Probably the best gluten free pizza I’ve ever had! It was bigger than most other gf pizzas, with a generous amount of toppings. I finally didn’t feel like I was overcharged for a gf pizza! I also have a dairy allergy, and they circled that note on the receipt and made sure no cheese was on the gluten free pizza. My husband loved his Chicago deep dish too! We will definitely be back
If you have celiac or gluten allergy don’t get their pizza here. They don’t care at all for cross contamination at all. I don’t know if all locations are like this one but I can’t order from here again.
This place didn't have many customers on a Monday at noon, but that's a shame because everything about it was great! The Bishop's Benidict was way better than Black Bear Diner's. The service was good, and they were careful about my mom's Gluten allergy. I definitely recommend!
Really disappointed that the beans aren’t gluten free. The side turkey blt salad was awesome. The sauces aren’t nearly as good in the plastic packets- the white sauce has a too- strong horseradish taste
With my Celiac Disease, I have a challenging time finding restaurants that offer Safe, Gluten-free foods to eat.
Today, my friend and I ate at the Applebee's location on 1377 State Hwy K, O'Fallon, MO 63366
We had great service, and I had terrific guidance in ordering Safe food from our servers, Kara and Keri !
We had the best waiter ever, he made sure that everything was Gluten-free/Celiac friendly. We went to an early dinner to insure they were able to accommodate our request. Tasted great, awesome service
Celiac friendly
