3/23/24 my son Isaac and I visited the Wheeling location. My son has a severe gluten allergy. Maggie, our server went above and beyond to help accommodate my son's allergy. She was cheerful, friendly, and her kindness changed our night. I will DEFINITELY be coming back because of Maggie, and I will recommend her and C.H. to friends. Thank you Maggie!
I had a pleasant experience. Super nice staff and even had gluten free options for my friend.
The Brussels were good and Shrimp Diablo were good.
Not as pricey as some of the restaurants we went to on our business trip either.
Wow! What service! They were EXTREMELY busy today! But, we only waited 15 minutes to sit. Everyone was bustin' butt especially the server Nyma! They need to give this lady an award! She literally waited on EVERY table and the whole place was PACKED! Our chief Rodrigo was darling! AMAZING show! I can't get over that egg trick where he spins the egg on the spatula and then throws it in his pocket! The food was DELICIOUS especially the shrimp! My boyfriend commented that the steak just melts in your mouth (he had the filet mignon). DEFINITELY get the 6 course meal so you can see the whole show and get the full meal spread! My family really enjoys the Benihana Trio! I have allergies to Gluten and Dairy! They accommodated me the whole way from start to finish of our order! There was NO CROSS CONTAMINATION! I can TRUST Benihana EVERYTIME for my Allergy Needs! Annie Budjav is such an AMAZING MANAGER! Please give her a raise! She REALLY knows how to run the show! I saw her jumping in for her team wherever they needed it! She's such a good boss who truly understands how to run a fast pace store on a busy day and I can see she truly cares for her team! Thanks to Annie and her team for making my boyfriend's birthday such a memorable one. 🥳
I haven't been to Bob Chinns in awhile. It was awesome then and AWESOME NOW! WE had the vermicelli, Halibut, Mai Tai, cheesecake and it was ALL FABULOUS! Mario (Server) was GREAT. Mario was knowledgeable, patience, pleasant and professional. Mario was very knowledgeable of Gluten-free ans dietary restrictions. Keep up rhe AWESOME GOOD WORK MARIO! Bob Chinn is worth the drive to Wheeling!
DANGEROUS!!
I have a gluten allergy and have visited this restaurant four times in the past six months. Each time, I clearly communicated my allergy to the server, who confirmed with the kitchen that my order—specifically the turkey burger on a gluten-free bun—was safe. I was wondering why I was getting sick and couldn’t narrow it down.
Unfortunately, I recently discovered that the turkey patty contains breadcrumbs. This is not just disappointing, it's dangerously irresponsible. If the restaurant cannot accommodate gluten allergies, they should be upfront about it rather than repeatedly assuring customers that their food is safe. I hope they take this feedback seriously to prevent any health risks for others in the future.
I would not trust this restaurant as their staff is incompetent.
Would not recommend for anyone with a food allergy.
I was not the one who made the order with this restaurant, so I can't completely know what originally transpired and don't purport to do so. But we have 2 people with gluten issues, another with a dairy allergy, and yet another with an anaphylactic egg allergy. It would be highly unlikely that these allergies would not have been mentioned either as they pertain to the whole order or to individual orders.
My orders appeared to contain both gluten ( I have celiac disease) and egg (a fatal allergy of my child). I called to find out if they did contain egg, so that we didn't cause a fatal allergic reaction. I was placed on hold 4 times and then given an incredibly insensitive response about how it wasn't their fault. Saying they were only notified of, and therefore noted a dairy allergy on one meal, that they knew about the egg allergy and noted it as a dairy allergy on one plate ( egg and dairy are different allergies). That they knew about the gluten issue but only marked the one entree no dairy. I understand trying to protect the restaurant and themselves but admitting knowledge of all three allergies, but noting only one of them on one entree is a big red flag.
When I asked if my meal contained egg they said that I shouldn't eat anything we ordered. When I probed further asking what contains egg, the response was literally "just don't eat any of it" ( at least 7 entrees plus appetizers).
Based solely on my experience, on my follow up call, the manager i spoke with doesn't understand food allergies- neither what proteins/potential allergies are present in what foods, nor the gravity of what consuming an allergen can mean to some people. But based on the advice to not eat any of the food prepared, it's entirely possible this restaurant is not capable of keeping anyone with a food allergy safe either based of knowledge, or food safety protocol. They admit to having information on three separate food allergies and only noting one allergy on one ticket.
Again I can't say what happened on the original order call, but the lack of understanding of food allergies by a manager on the follow up call, and the immediate defensive reaction, and the suggestion to throw away hundreds of dollars of food, when I just wanted to know how to avoid killing my child....
As someone dealing with food allergies I think it's important to anticipate mistakes and oversights when dining out. I, therefore, feel like it's important to share this experience with anyone else with allergies considering dining at this restaurant, so that you can carefully weigh your own risk when it comes to deciding if this is a safe place for you and your family.
Located in a strip center on Lake Cook Rd,Thai Buri serves traditional Thai foods that are bursting with flavor
Went on a Monday night with friends. Not very crowded and we sat ourselves. Menus are at the tables. The interior is not much to look at but the food is amazing.
The server who I think might be one of the owners was very polite and since my friends don't like spicy foods,she prepared their entrees to their liking.
Started with an order of Golden Bags which were filled with crab and shrimp . Not greasy at all and came with a sweet chili red sauce for dipping.
I had the Pad See Ewe with chicken. Very flavorful but would have liked more broccoli.
My wife who is Gluten Free had the Pad Kee Mao with beef and tomatos,broccoli and basil. Very flavorful.
Portions are generous and prices are reasonable.
They do a lot of take out orders but with such a large menu,will definitely be back to try something else!
Celiac friendly
