Great find for gluten free options, had a lovely lunch, great service from the owner, a lovely lady, very helpful & friendly, would definitely recommend and we will be back, reasonably priced as well.
Second time I've been here, the first was for dinner and the place was too loud to hear each other talk easily. This time we went for lunch because the menu looked really good and they have plenty of gluten free options.
Food was good, we had smash burgers, a little pricey for the size of the burger, but tasted good.
The main issue was how long it took to get the bill and then hours long it took to pay. We asked 3 different staff members for the bill before it finally arrived and guess what... 10% discretionary service added. I really do not like being forced to tip in a country that has minimum wage, no other minimum wage jobs get tips so I'm not sure why waiters believe they are special (I've been one, it's not hard).
Needless to say I and asked for this to be removed following the poor service and this then required a manager to sort out!
Drinks and food are the best. It’s highly appreciated the coeliac uk accreditation and I just love coming to Chester and dine here. The pub is one of the most beautiful places ever, with a view to the racecourse and a beautiful garden in the surrounding.
We stumbled in here on a rainy day looking for some gluten free options, of which we found several !! The lunch selections were decent, and the *meal* prices were incredibly fair. The food was admittedly somewhat simple, my husband loved the leek and potatoe soup which came as part of the special. We got the impression the focus was put more on the bakery and drinks so I had to try some gluten free caramel apple crumble pie. MY GOD was it good !! However, it was nearly £6 for one lone slice. Having said that, it was surprisingly WORTH that much (but maybe just the once)
The soft drinks I must admit were absurdly priced (over £4!!) and teeny tiny. The staff seemed quite friendly, however they were very busy as the place appeared to be quite popular, particularly for drinks.
May return for the gluten free menu and affordable lunch, and will dream of the apple pie, but a little thrown off by the underwhelming meals and the high prices of other items.
I am also celiac and faced no adverse reactions whatsoever.
A Must-Visit Gem in Chester!
We had an incredible experience at Shrub Chester. The food was absolutely stunning — packed with flavour, beautifully presented, and with a creative vegan menu that really stands out. It was fantastic to see such a great range of gluten- and dairy-free options available too, catering brilliantly to dietary needs without compromising on taste.
A special mention to Charlotte, whose warmth and hospitality made our visit even more memorable. She was attentive, friendly, and truly added a personal touch to our evening.
We’ll definitely be back the next time we’re in Chester — highly recommended!
Absolutely perfect service and food, great range of gluten free options and knowledge. All good was delicious, great value huge portions. We ordered 8 dishes between 2 people and we didn’t need dessert
, although we still enjoyed one each 😋 just wish we lived closer so we could visit more often! xx
I had ordered the padana pizza. It's gluten free and vegan. The dips were so flavourful, i couldn't believe they were vegan. I expected the base to be either soggy or too hard but it wasn't and was perfect
Went here on date, staff were amazing and accommodating. Staff had a great understanding of the gluten free menu and the food was fantastic. Chris didn’t a fantastic job and was very attentive, funny and friendly. Frequently checking we were happy with our food and gave good recommendations!
Tried the Koconut Grove for the first time today and we'll definitely be back. Our son is Coeliac so cannot eat anything with gluten. We were so impressed by their knowledge of cross contamination. They took their time to explain what was gluten free, what to avoid and really went out of their way to make sure our son knew what was safe to eat. The food was delicious, the staff amazing what more can you ask for.
Lovely food and staff, come as a last minute for lunch, very accommodating for my gluten free allergies too! We will definitely be back again! The new Terrence at the back too.
I was very impressed with the Gluten Free options. Our waiter Danny couldn’t have done more for us. He was very attentive and looked after us from our arrival to us leaving. The food was delicious too! Thank you
My partner and I came to eat because it had gluten-free options and everything being vegan is also lactose-free. All the dishes we ordered were very good and the waitress treated us great, if we return to Chester we would return here without a doubt!
Went to the Turtle Bay in Chester and everything was lovely. It was busy but our server Callum was attentive and also made sure that our order was received by a manager since one of us is gluten intolerant.
Our first time eating here and it was a great experience. Food was piping hot and delivered quickly. Would recommend the gluten free pizza and tiramisu. Good value for money too. They do celebrate your birthday in a big way and it can be a bit noisy but you have to expect that in an Italian restaurant.
Nice place, good variety of options on the menu. Small plates, tapas, main meals, sides. Vegan and vegetarian marked clearly and separate gluten free menu. Good drinks menu with cocktails marked if suitable for vegans and AF marked up too.
Food was really good. Good portions and tasty too.
Staff were friendly but only marked down on this score because of a slight issue. We would recommend and return again.
We came here today for lunch as we have done many times before only to find that they have decided to put MILK POWDER in the mash potatoe ( and before you say it has always had been this way IT HAS NOT) as we've been in many around the country and they all had vegan mash potatoe
We are NOT vegan we are celiac with a dairy allergy
This made it that 2 slices of meat and a spoon of cabbage and carrots doesnt make this good value for money ( they did promise other vegetables but they never arrived)
As a result we have cancelled our booking for mothers day as a mother should be able eat a decent meal on mothers day
Popped in for a drink at lunch while staying in Chester. Staff really friendly and welcoming. Very relaxed atmosphere so decided to eat there on the evening.
Food was fantastic, husband is a coeliac but this wasn’t a problem, steak was amazing as were all the sides. Loved the bar. Highly recommend.
Delicious food the best wild mushroom sauce and chicken breast I've ever had, coffee dessert is also tasty. And most importantly for me as a celiac I felt safe and care. Thanks 👍
I don’t often write reviews, however wanted to share how great this place is for those that are Gluten Free. We had a GF person in our group, from the second we walked through the door staff were aware and fully understood the difficulties this can pose, they were understanding and the menu and food is probably 90% - 95% available. Everything is labelled very clearly and all staff informed and trained to understand this. Salad bar is immense and fresh, the hot food flows and plentiful, great place, great food, lovely well trained staff and atmosphere.
My friends and I booked a table at Thai Baan whilst we were in Chester for the bank holiday weekend. The restaurant itself was great with a lovely atmosphere. All the staff were very friendly and helpful.
The food was incredible and there were good options for both the vegetarian and gluten-free members of our group. I love Thai food but this was some of the best I have had. The great food coupled with the great atmosphere meant we had a really lovely evening here. I would highly recommend to anyone staying in Chester.
Really good food, accommodating for vegan and gluten free diets. If you want a fine dining experience in Chester, this is the place to come. All the staff were extremely friendly and attentive to our needs.
Really friendly staff and great atmosphere. Really accommodating to gluten intolerance. I had a gluten free margarita and it was the best GF pizza I've ever eaten!
A total gem on the Rows of Chester. I have visited Pars Kahve for coffee and for food and both times experienced great service and outstanding food. The family here really know how to ensure you experience the right tastes for you and offer a great gluten free range which was important to a party member on my most recent visit. Well priced drinks and food, a menu bursting with great flavour and friendly staff. What more could you want. Can’t wait to go again.
Delightful. From the lovely, happy, smiley young ladies serving to the delicious food, this grill bar is a must. Great attention paid to delivering me a gluten free meal.
The food here is excellent, really great flavours with so many vegan and gluten free options! Highly recommend the chickpea dosa with coriander chutney. Staff were also so lovely and helpful, my partner and I were well looked after. Will definitely be back :-)
Nice location on a high street in Chester.
Didn't take photos as I didn't think it was worth it, but now I wish I had as they would have made my point.
The food was mediocre and heavily overpriced for what was served.
I ordered a dish that was similar to an eggs royale with a slight difference and decided to go for the gluten free option. Shockingly, this meant I got a tiny slice of gluten free bread with two poached eggs on it. Oh, and the eggs were disapointingly overcooked.
The description for an item on the menu was misleading. An absence of the advertised slow grilled tomatoes on the dish served meant, as explained by a staff (possibly manager), that the bearly visible tomatoes were actually chopped and mixed in the sparingly spead avacado on the bread.
There was no warmth or even passion in the service, not even on a lovely sunny day. Not impressed!
It's a nice place with decent prices for Japanese food in the UK. I feel like they have more Sake options but do not have many desserts to choose from. The Food was decent with good vegan and gluten free options.
Tried this restaurant on Saturday night with friends for the first time; it will not be the last….. It’s a fabulous addition to Chester city centre.
Stunning opulent decor, amazing, friendly staff the most incredible food. A true tastebud delight.
Great selection to suit gluten free too.
Nice selection of quality wines and drinks.
A nice high end dining experience which I can’t wait to cone back to try again.
10/10 for ensuring we received not only the best curry I’ve had in years but for the best service in a restaurant I’ve ever had.
Amazing place! The staff were so friendly and well informed on ingredients! The best allergy sheet, very informative. Nearly all toppings gluten free! I had a gluten and dairy free spud! Absolutely lovely place, lovely staff and a lovely view! With good prices!
By far the best place in Chester!! Came in as part of a large group and the service from the start was exceptional! The team looked after us and made us all feel extremely welcome. The food was out of this world, highly recommend the steak. The restaurant itself is really great too, great atmosphere and reasonably priced. They even had some very good veggie and gluten free options. I can't recommend this place enough!
In the past these guys have been great, and always a company I can trust to provide gluten-free food as someone with coeliac disease (a rarity even for things like chips). At the Upton Viking Festival today, however, when I checked whether the chips were still gluten-free they told me that they weren't any more, as to keep up with demand at the festival they'd started cooking other foods in the chip fryer.
On one hand I can understand the pressure of larger queues, but this really throws people with allergies and autoimmune diseases like mine under the bus. There wasn't any notice or sign put up to warn customers either, and no one mentioned it until I specifically asked. So any other coeliac customers could have gotten ill by trusting Chip'd to serve their usual gluten-free chips. I normally love their food, and was deeply disappointed not to be able to eat safely this time. Hopefully this will warn other gluten-free customers to exercise caution though, even if they've eaten at a Chip'd stand safely in the past.
Last Monday my friend and I were visiting Chester and went to Sergios at lunch time. We were very impressed with the food and the service. My friend has intolerances with some seafood and likes gluten free as well. The young waitress was very knowledgeable and pointed out meals that would suit him. Although very busy little place the service was quick and well presented. Will definitely return.
Exceptional Service and Gluten-Free Delights at The Opera Grill with Francesco
During our recent dining experience at the Opera Grill, we were fortunate enough to be under the care of an exceptional host named Francesco. Not only did he cater to our every need, but he also demonstrated an unparalleled commitment to ensuring our gluten-free requirements were meticulously adhered to. With his outstanding service and attention to detail, Francesco made our meal a truly unforgettable experience.
Above and Beyond for Gluten-Free Needs:
What truly impressed us about Francesco was his dedication to accommodating our gluten-free dietary restrictions. Not only did he listen attentively to our needs, but he also took the time to discuss our specific requirements in detail. Francesco's expertise in handling gluten-free meals was evident as he went above and beyond.
Francesco's outstanding service and his exceptional dedication to catering to our gluten-free needs left an indelible mark on our dining experience at Francesco's. He displayed professionalism, kindness, and a genuine passion for ensuring our satisfaction. We highly recommend Francesco to anyone seeking a memorable meal, especially those with dietary restrictions. With Francesco around, you can be confident that your dining experience will be nothing short of exceptional.
Many thanks
Pete & Gemma.
Very Disappointing!!
Arrived for brunch with my wife who is coeliac so GF is essential.
My wife ordered a meal off the menu which was identified as GF.... vegetarian haggis with tomato, hash brown, egg, beans, mushrooms and a slice of GF bread.
Meal arrived without the haggis. No mention of this from the staff, it took my wife to ask why there was no haggis. ... the main item of the meal. She was told it was because they couldn't guarantee it was GF. No mention of this when I ordered and full price charged and paid. Borderline scandalous.
Needless to say, won't be going back.