Food was good, clean, fresh and healthy. As a coeliac they have lots of options and coffee was good. The Gold Coast is challenging to find good reasonable priced food and this was a winner
We attended for a work dinner as a group of 8 on a Thursday night (31/10/24). The atmosphere was lovely overlooking the marina & the service was good. We had pre-arranged for a 3 course set menu, as per booking request for advanced notice & all staff reported they enjoyed their meals (not "wowed" by them, but satisfied). I am a gluten-free, dairy-free pescatarian who cannot tolerate garlic or onion & was well catered for without fuss (I had let them know of my dietary restrictions at time of booking). I thoroughly enjoyed my delicious kingfish entree & barramundi main, both cooked to perfection. My mango & passionfruit tapioca pudding with passionfruit sorbet (GF) dessert was nice but not quite sweet enough for my liking. Was happy there were a few mocktail options to choose from. The watermelon highball mocktail was great (& without soda, thankfully) but would not bother ordering the Amaretti sour again unless you love pursing your lips. Other staff all seemed to enjoy the many drinks they ordered also. On the downside, the restrooms could really use a spruce-up. Looking a little tired & shabby compared to the luxe vibe the restaurant is trying to achieve, as was commented on by a few members of our group. All in all, a nice experience. Thank you.
My partner and I dined at this restaurant last weekend and experienced incredibly poor service, I then sent this email and have not heard anything for a week.
The email is as follows:
“To who ever this concerns.
My partner booked us in to your establishment for an early dinner on Friday just gone. I’ve been there on more than a few occasions over many years so there was no doubt needed from me of the lovely food you offer.
So we were waited on by an older gentleman whom I courteously explained to at the get go, that I was unfortunately coeliac nowadays and could I get a Bloody Mary excluding gluten. ie Worcestershire sauce. Your waiter was not only dismissive of me he went on to only engage with my beautiful partner. Then not moments after I received my tomato juice vodka and 3 olives, and a cocktail for Emma which she enjoyed.
He asked what we were having for dinner. Now I know your menu is flexible but also modest in its size! So again I reiterated my allergy and asked for his suggestion for my options. To which he hilariously added that every question would cost me $10. Again not engaging with me or even looking at me. So after 2 questions to him I said abruptly that I need to be careful with my order. He pat me condescendingly on the shoulder and said to relax a bit and you might end up enjoying yourself. It was then that I decided I’d had enough rudeness and pathetic service from this person, that we asked for our drinks bill. He very promptly grabbed the eftpos machine I suspect hoping not to be noticed by his piers for his fopar.
One bit of good news came out of this debacle was that we were greeted with open arms next door at La Luna where we experienced real Gold Coast hospitality without even a booking. I hope this email is received in good faith and you realise that I have been respectful in not going to public scrutiny over this. But if it’s not I assure you that I will never have a favourable word about your restaurant again.
I do know how hard it is to get good staff but believe me you don’t want that fool representing your company for another day.
Disappointingly
Peter”
Seriously good. Can’t say that enough. The wait times were quite long for drinks considering when we ordered them there were only maybe 1 or 2 other tables with 2 people on each but they were good anyway, that didn’t really dampen our experience.
The waitress I spoke to first was so so helpful and lovely. I asked her if she could check with the chefs regarding gluten free options for my MIL who is coeliac and she happily did.
It made my MIL’s day when she found out she could have the garlic pizza in a gluten free option (and then we ordered a second one when we tasted how yummy it was!). On the second garlic pizza we asked for extra garlic and herbs and that actually happened. Most places don’t listen but they really did here.
My partner got the bolognese and really enjoyed it. I got the chicken fettuccini and it was absolutely delicious, my FIL had the same just with no spinach or mushrooms and he loved it as well. My MIL got the pumpkin risotto, which she said was also delicious.
The ingredients all tasted fresh and we all but licked our bowls clean.
There were so many gluten free options to choose from and it hasn’t made my MIL sick so it looks like they did well in preventing cross contamination and took it seriously.
Can’t thank the staff enough for being so lovely and helpful.
Probably the best meal I’ve had while dining out in a long time because of the care that actually went into it being delicious.
I was so impressed with the hospitality and amazing customer service staff member, Katie displayed. My husband is very limited with what he can eat being vegetarian, gluten and lactose intolerant, that he can't eat at most places which gets him down a lot of the time. Katie made arrangements with the chef to customise a meal to meet my husbands dietary needs. He thoroughly enjoyed the meal. It was delicious and made him feel included. We will definitely come again. People like Katie make the world of difference and even though she was busy, she made time for us and made us feel valued. Thank you Katie and to the chef ❤ Breakfast buffet for kids and adults was very well priced and the food was incredible!!! I will recommend to my friends and family
Great Thai restaurant. Lots of options and quite a few gluten free selections. Only downfall is it's one bill per table, so unable to split the bill.
Overall really good food and will be back again.
Dinner for four and every bite was delicious from the gluten free cheese and garlic pizza to the dessert with Kafka coffee. The best dinner ever with great big serves. We loved it.
Most amazing Thai we have had since being in Thailand! It was so hard to choose a favourite dish and our kids loved everything as well! Well priced food and wine with great service. Highly recommend, we will be back soon.
Pad Thai excellent, massuman curry delicious, satay chicken skewers were sensational, as was the chicken cashew nut stir fry. Our daughter wanted tononow how the rice tasted so good and our son demolished most of the fried rice, along with the other items.
Staff happily dealt with our gluten free requirements as well.
This place is our absolute favourite. We love the quality of the food and how experienced the staff are with gluten free options. The chefs are very approachable and willing to cater for gluten free needs. 10/10
What a great experience! 10/10
The staff was very welcoming. Delicious pasta and white wine, perfect combination.
We also had the Tiramisu and really enjoyed the dinner.
Gluten free options!!!!
Will come back!
We had high tea at Le Jardin and it was delicious! It was expensive so definitely only for a special occasion. They gave me an entire selection of gluten free options, and my mum got pink themed food for breast cancer awareness week. So aesthetically pleasing!
Our teppanyaki experience was fantastic. The chef was very entertaining and the food absolutely delicious. Even my coeliac friendly gluten free meal was so incredibly full of flavour. We definitely recommend
Celiac friendly
