Gareth R Davies (Quixote)

Google review

On a date night, we popped in for some small plates to share with a glass of fizz. I've never been a fan of the hipster-themed dining experience but that's just personal preference. The place was very quiet for a Friday afternoon/evening and for some reason we were seated as far away from the door as was possible, right next to the window (lovely for people-watching on the Hayes) but also right next to the blinds' drawstring, and at some point a server came to pull the blinds down - we protested - and had to lean over my partner to reach. Anyway, apart from that the table was nice, service was quick. My partner has food intolerances and is a careful eater. We asked the server about their food and he wasn't certain, and had to go to the kitchen several times to check. Even when we thought he had it straight he kept coming back to check and recheck he understood our requirements, which is surely diligent but was bordering on fussy, and it became quite awkward for us, to the point we just said not to worry. We then had a manager come across to check again, and eventually managed to find three dishes from the gluten free menu which had neither soya or dairy in them. The food was decent, but the experience was uncomfortable. I can't fault the servers for triple-checking they had the info correct. I do wish it had taken maybe two or three trips to the kitchen fewer to establish the facts! Still, nice quiet meal, lovely view (when the blinds were up), a nice place to be for a couple of hours.

vazzer

Google review

Absolutely fantastic experience at Bill's in Cardiff Bay. We turned up without a reservation and despite the place being quite busy, we were seated promptly and drinks orders taken quickly. I'm Coeliac which means boring gluten free dining, but in Bill's there is a whole gf menu so I didn't feel left out. I had the Fish Pie and Banoffee Sundae, both of which were different from usual gf options. They also did a gf IPA which I wasn't very keen on but nice to have the option. We were served by Gabriel. He's an absolute treasure. If you're gf, you should deffo give the place a try!

Tori MC95

Google review

Came with friends for a pre-show meal for a 50th birthday which wasn’t even acknowledged. Arrived early for our 5.45pm booking. Staff were friendly but service did not feel genuine and we waited far too long for everything. Over half hour for drinks and more than an hour for just mains. We had explained at the time of booking and again on arrival that we had to leave at seven for the theatre and still our food didn’t turn up until 6.50pm. Spoilt the meal as we rushed it and were anxious to leave on time. Food tasted nice but we didn’t even get all five mains served at the same time. Two dishes came out, then another two a few minutes later and finally mine a few minutes later again. Was so rushed we didn’t really enjoy it. Struggled to get anyone’s attention for a second drink. Staff stood huddled in groups rather than attending to customers. Table behind us left without all of them eating and they arrived before us. Definitely do not recommend for a pre-theatre meal. Two stars are given solely for the food and because they offered a gluten-free option for my friend. Offered a measly 10% off our bill but spoilt what should have been a really nice celebration.

Nic Allen

Google review

Very aware and helpful. They are able to offer gluten free pasta and pizza bases. They also have Dairy Free/Vegan Mozzarella and soya cream! Absolutely fantastic to be able to have a creamy pasta dish!

Nic Allen

Google review

100% Gluten Free Coffee shop Huge range of delicious cakes, blondies, brownies, cupcakes, cheesecakes including a wide range of plant based also! You can order breakfast, brunch and lunch options from porridge, avocado on toast, panini's with a choice of gorgeous fillings. it's absolute heaven! I am a regular here as it's just so refreshing to feel so safe and have such choice!