Whoever we interacted with (I think the owner?) was very attentive to my friend and I, and the other patrons. I loved that everything what gluten free!! The food was classic and delicious. The frozen fish to take home looked vibrant and yummy too!
Julia made this an incredible experience! I am so grateful for Julia and The Mule, as a celiac and anaphylactic to Peanuts and Tree Nuts, my time finding restaurants that I feel truly safe is rare. This was the first place in Canada where I felt that safety to just explore the menu, relax, and enjoy. Everyone that came to our table was kind, informed, and awesome! Also the food IS AMAZING! Best tacos I’ve had in Ontario. Thank you again to Julia and the team for making a memorable meal and amazing experience. Will be coming back to Hamilton just for The Mule!
I’ve never had a complaint about this place. Well, maybe that it’s not closer to my house 😂
Such good food, friendly service and some tasty gluten free options too!
To prefix, I want to say that the staff at The Burnt Tongue have ALWAYS been great to deal with and accommodating.
However, if you are a vegan, dairy free or have any dietary restrictions: AVOID THIS RESTAURANT 🚫
Their system for indicating vegan items is inherently busted. Items are marked with a “VVC” which translates to being vegan and celiac friendly on their little ordering guide.
With that said, they have a little asterisk (*) that says to check about daily specials on a dish.. or something along those lines. The signage is confusing as the asterisk doesn’t say “may change what dietary restrictions are accommodated by this dish.”
In my scenario, I ordered a soup marked as “VVC”… but there was cheese in the toppings. Whoever thought that putting dairy in a dish SPECIFICALLY NOTED as being vegan shouldn’t be allowed to add items to the menu.
Again, the staff were fantastic at getting me a refund and courteous when on the phone.
This doesn’t excuse the fact that The Burnt Tongue is negligently and FALSELY advertising dishes as being vegan/dairy free when they are, in fact, not. I should not have to ask if a vegan option is actually vegan.. this is dangerous to people who have severe food allergies and grossly incompetent.
I will not be returning until they can make the appropriate changes to the listing process for their menu items. I and advising friends and family to go elsewhere until that change is made, too.
One of our favorite restaurants in Hamilton! When we dine in, the staff are always so friendly. We like to get the katsu curry and karaage donburi - both delicious, and gluten-free! Looking forward to trying their sushi soon. 😊
One of my new favourite spots! I've visited twice now & love it...food is soooo good & service is excellent. I'm celiac & love all the gluten free options - chowder is outstanding, awesome fish & chips & great desserts. Can't wait to return & try more menu items. And shout out to Delaney who served our table on our last visit - one of the best servers we've ever had! Thank you Pinbones for so many amazing gluten free options!
I have to start by saying I’m pleasantly surprised with the changes here. Over a decade ago this used to be our go to place. Then ownership changed and the menu went downhill. I visited here this week with my kids because it was convenient and shockingly enough, the menu was much better! I have dietary concerns, as does my son and they were accommodated no problem.
Food - I ordered the falafel salad, but I swapped the oranges (I can’t eat those) for beets. The salad was wonderful and the tahini sauce was a nice pairing.
My kids both had burgers and fries. My one son can’t do gluten, so they gave him a gluten free bun and even told me the fries were done in a gluten free fryer. Woo!
Service - everyone was ridiculously polite, even took the time to chat with my kids about their day.
Ambiance - I’ve always loved the ambiance here. Fun fact, this is where we had our wedding reception 10 years ago. A beautiful blend of rustic and pretty.
Bathrooms - this is the only thing I hate about this place. Bathrooms are dingy and could really use an upgrade
Other - if you’re looking for some patio hanging, they have a great patio!
Dirty South on Concession: Delicious Comfort Food with Options for All
The Dirty South on Concession Street offers a diverse menu of Southern comfort food with something for everyone, including vegetarian and vegan options. The staff is friendly and helpful, and the pricing is reasonable, especially for drinks.
Highlights:
Gluten-free menu: Impressive selection of gluten-free dishes, including sandwiches and poutine.
Delicious food: Well-proportioned sandwiches, particularly the fried chicken options, are flavorful and satisfying. Pulled pork sandwich and poutine are also recommended. Separate fryer for fries and nachos for gluten free!
Variety: Diverse menu caters to various dietary preferences, including vegetarian and vegan.
Things to consider:
Size: The restaurant is small and can get crowded. Finding a seat is usually manageable, but be prepared for potential wait times.
Parking: Street parking in the area is paid.
Overall:
The Dirty South on Concession is a great choice for a delicious and satisfying meal. The diverse menu, friendly staff, and reasonable prices make it a worthwhile visit. If you're looking for Southern comfort food in upper Hamilton, be sure to check it out!
100% Dedicated Gluten-Free
