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Google review

I’ve been a loyal customer of Sofrito because their food is undeniably excellent, and they offer great gluten-free options—a rarity that I appreciate. However, my recent experiences with their service and attention to detail have been increasingly disappointing, to the point where I can no longer support this establishment. Over the course of my last three orders, there have been consistent issues. On one occasion, the chimichurri was so excessively salty that it was completely inedible. On another order, I received salad but no salad dressing; most recently, my order didn’t include a salad at all. These might seem like small issues independently, but together, they point to a pattern of carelessness that’s hard to overlook, especially considering the cost of dining here. My dish alone was over $36—at that price point, I expect the details to matter. What’s even more frustrating is how poorly the management handled these issues. When I called after the chimichurri incident, I spoke to a manager who dismissed my concerns and did nothing to resolve the problem. More recently, when I called about the missing salad, they informed me that they had just started omitting salads—something a customer shouldn’t have to find out after the fact. To make matters worse, when I called again to address these repeated problems, the manager offered only a 20% credit, claiming that they couldn’t do more because they “didn’t have the item in front of them.” This response came across as dismissive and gave the impression that the manager either didn’t believe me or didn’t care to make things right. Had we been dining in the restaurant, these issues could have been corrected immediately. But as takeout customers, we’ve been left feeling disregarded and undervalued. It’s incredibly disappointing to see such a great restaurant fail so miserably at customer service and consistency. While we gave them multiple opportunities to address our concerns, nothing was adequately resolved. Unfortunately, this will be the last time we dine at Sofrito. Excellent food can only make up for so much when the service falls so short.

ASL Restivo

Google review

Absolutely my favorite table service breakfast on property. Gluten free sausage gravy!!

Michael Pain

Google review

Had lunch today at space 220. Our waiter Jonathan was fantastic and very helpful with our gluten allergies. He got everything prepared exactly how we wanted and it was a pleasure eating here. The food was great, the service was even better. Thank you Jonathan for making our honeymoon as special as it could be.

Marissa Archuleta

Google review

Went to Tony’s on 05.06.25. This used to be my favorite restaurant. I grew up going to Disney every other year, and I always made sure we went to Tony’s 1 to 2 times each trip. So, I have been to Tony’s at least seven or so times, but this will probably be my last time. They used to have amazing gluten-free bread and pasta, but they have changed it. I did not make it through the bread, which was cold, dry, and tasteless, nor did I eat much of the pasta. I got the Gluten-free Fettucine shrimp, which was sub-par at best. I did not make it halfway through; the shrimp was overcooked, and a few looked off. My sister, who was with me, said Olive Garden was better than Tony’s. I was incredibly disappointed with the downgrade in the gluten-free options here, and I'm sad to say that Tony’s is no longer my favorite restaurant.

Megan Veirun

Google review

Great service! Staff was very on top of allergies and they have a lot of gluten free options, including amazing dinner rolls.