Thomas Evans

Google review

I've been in Hospitality for over 25 years. I can say we were welcomed professionaly and with a smile as we entered we did booked a table in advance knowing a table of 8 just turning up can be troublesome. But the greeting was friendly and took us to our table. I guess service is different to what I know (table service) but this is modern era, So we could either order at the bar or order online. The QR code app was easy and clear with option to add or to take away from your meal. The drinks come quick and what was good as I was paying for my family my brother in law paying for his and my other brother in law paying for his therfore 3 different orders at different times but the kitchen noticed and all the food come together. 5* The menu was good interesting with Vegan / Gluten free menu separate I thought a nice touch as didn't need to stroll through the menu looking for what's what. Food was tasty, nicely presented. The atmosphere was nice, with nice music in the back ground really modern quirky decor and if you got kids pens and colouring in menus. The one and only draw back was when ordering on the app it asked when paying do you want to give a tip which I always do but some people might think to give a tip before they had the service might be off putting. Definitely will be back. Really good experience we'll done all.

Rowan Taylor

Google review

the staff are amazing, brilliantly friendly and helpful! so many gluten free options, I had forgotten what it was like to have so much choice before I came here!! food always tastes amazing, the building is beautiful and it has a wonderful atmosphere!

Martha Keen

Google review

staff are amazing and took my gluten allergy very seriously! (also a really cool coffee machine that I can't work out but love watching!!)

Katie Mcdermott

Google review

We love this Costa its the best one in stafford!! (I've given the food options only 2 stars as they don't have any gluten free dairy free options, but I'm sure the other things are great based on the kids love of them) They take allergies very seriously and we have no worries about cross contamination here it's brilliant. All of the staff are always lovely and friendly and it's kept clean.

David

Google review

Lovely royal themed tea room, very considerate and helpful staff. Vegan and gluten free options including cakes! Fantastic!