My family has gone to Burger Me for years and one of our burgers always gets messed up. I have celiac disease and one time I ordered the cowboy burger gluten free and they put on the fried onions that are not gluten free. I called and the manager remade it for me and I had to go and pick it up. Tonight, I ordered the NV Elk Burger gluten free and I got a burger with pickles and a piece of lettuce, no sauce, no cheese, no anything else that is supposed to be on that burger. I called and again the manager offered to remake it and after I went all the way back to pick it up and brought I back home I reloaded they sent me a plain burger with a side of lettuce and tomato and chipotle mayo sauce. Again no cheese or anything else that is supposed to be on the elk burger. The food is good but not worth the hassle when the cooks cannot bother to make what we order.
Last time coming I got a gluten free milkshake NEVER get again. I clearly specified French fries with no salt and they waited thirty minutes until I got my fries to tell me they cook it with salt. Terrible service. Barely a rush hour and still get orders wrong, business needs to be more organized. They should’ve told me before I waited all this time that they don’t give fries without salt.
Accommodating Gluten-Free