Emily Payton

Google review

Our server, Megan, was super helpful with Celiac disease accommodations, especially with double checking with the kitchen to make sure everything was safe for me. Also when we left we realized we forgot our extra fries in a to go container at the table, and came back 3 minutes later to them being gone. We were ready to accept our reality, but Megan came over and made us a new box right away. Thank you to Megan and the staff at this location for an amazing meal!

Abdalla AlRayes

Google review

I had a fantastic experience at Turtle Jack’s Niagara Falls! From start to finish, everything was spot on. I tried the Bang Bang Shrimp (crispy and flavorful), tomato soup (comforting and rich), baby back ribs (fall-off-the-bone tender), wings (perfectly sauced), and the 10oz California Cut New York Striploin juicy, well-seasoned, and cooked just right. The atmosphere gives cozy cottage vibes right in the heart of Niagara Falls, and the menu has something for everyone, including gluten-free and vegetarian options. Special shoutout to Olivia, our server she was friendly, attentive, and made the whole experience even better. Her service was exceptional! Highly recommend for anyone visiting Niagara Falls and looking for great food, great service, and a welcoming vibe.

Jayson Scheuer

Google review

TRUST ME….GO NEXT DOOR TO THE OTHER BURGER JOINT!!! Food was OK but ordering experience sucked. They forgot to charge for a gluten bun and made it a point to charge me for it like 5 min after we ordered. It was only a few $ so it wasn’t a huge deal….just greedy considering it was their fault and I had to break a $20 for it. New girl working up front taking orders who was VERY slow and would not speak loudly or clearly. First job maybe, I don’t know. NOT HER FAULT THO!!! The place should have had someone helping/training her instead of leaving her on her own to struggle. Then when she made a mistake on the order, come back 5 min later and demand the customer pay another few dollars for their poor training!!!!! The place was completely empty for most the visit, I can see why. There is a burger place next door you’re MUCH better off going to. Won’t go back….

Cindy Moore

Google review

We came here on a recommendation, and they were right. The burgers here are Amazing! I'm gluten free, so I couldn't have the bun or onion ring, but chef was so accommodating and served my smash patty on a bed of lettuce and cooked the onions right in the patty. The smash patty is so delish with caramelized onions and crispy patty parts. My husband had the Angry TBD and he said it was juice and very flavorful with just the right amount of jalepenos. Chef told me that they grind their meat fresh everyday, about 20 lbs of meat at a time. The price looks pricey, but the quality and amount of food makes it more than with it. Thanks guys!