Ordered the food via phone than online. Easier to call as the online app was a little weird but that could of been the phone. The gf grilled Barra was really nice but the normal calami and prawns were over cooked/fried. We like the chips to. Are at the beach.
Despite how busy it is on a Saturday night the customer service is exceptional. We got our meals super quick and felt completely comfortable. They also looked after a birthday cake for us. It was a great night and I wish I could remember the names of the people that served us because they were so nice. Oh and the great thing is that most of the menu is Gluten free.
Been here quite a few times and it has always been great. As someone who is celiac and family with other dietary needs it’s been amazing having so many options. The food is always so tasty. Sometimes the app can be a bit buggy but the staff are always friendly, helpful and are willing to sort out any issues.
I feel like customer service these days is dead. But tonight I was pleasant surprised to see it isn’t!
We were served by a stand out employee named Noah so I decided to leave a review.
We ordered a couple of vegan burgers and another burger with a gluten free bun. When I ordered Noah suggested changing the buns on the vegan burgers due to the other buns containing milk. When I ordered the gluten free bun he asked if he should put a celiac alert on the order so the kitchen would know.
Little things like this showed that Noah not only knew how to do his job well but that he cared for his customers. It’s something I rarely experience when ordering food and I miss it.
Too work Noah, keep it up mate 🤙🏼
Celiac friendly