Amazing place with an incredible variety of gluten-free and dairy-free foods. There is truly something for everyone here. I also love that they're always trying new things and bringing in different items from other vendors. My personal favourite items are their mint chocolate mega cookie, original (chocolate chip walnut) mega cookie, ice cream sundaes, and then some of the vendor products they stock in their freezer (cheese sticks, croissants, etc.). The owner and other employees are also very helpful, especially in determining which allergens are present in their products. They are thorough with labelling their products, which is very appreciated!
Food is amazing!!! I love that everything is made in house, they take a lot of pride in what they do! So many great vegan and gluten free options. Every soup is amazing too! I can’t wait to see their next feature menu
I rarely feel compelled to write a review, but for the experience I just had, I will make an exception. I ordered cupcakes online for my Wife's birthday (who is celiac/gluten free). I have personally had gluten free cupcakes from this bakery & their website notes "Our vegan and gluten-free options also ensure everybody gets a treat"... Great... I placed my order online, then called a mere hour and a half after placing to confirm the gluten free wasn't an upcharge and that I paid an acceptable amount. Upon calling they said that they no longer offer gluten free(which isn't a big issue); however, instead of simply cancelling my order and refunding my money, they insisted that since it is not their fault, they would ONLY offer me a store credit... instead of pressing "cancel", they insisted that I was at fault and they will NOT be giving me any money back. After speaking with 3 people, this was the final verdict... They insisted that this line on their website "Our vegan and gluten-free options also ensure everybody gets a treat" does not mean gluten free cupcakes.... Could have fooled me, and last time I checked a cupcake is a "treat"!
So, finally I would like to tell sweet revenge to keep my $25 gift card because I don't want it. Instead, I will tell everyone I know this story as they look for treats, and let them make their own decision on who they give their money to. I have had better luck with major corporation's customer service than this place, which is absolutely absurd.
We're in a pandemic, and you're withholding my money. Money that could be better spent essential goods, but I decided to treat my pregnant celiac wife on her birthday to some cupcakes. Now, I had to spend another $25 elsewhere to get her a birthday treat.
I don't just question the company, I question the character of the employees. I almost can't believe this is even happening, it is almost comical how bad their customer service is.